Caffè Nero

Arrived a bit near closing time for 5 hot chocolates and 5 mince pies. Just what the doctor ordered. 2 of us had millionaires hot chocolate. My they were good, as to the mince pies. One of the group doesn't like mince pies but she ate it to be polite, now she's hooked.

bright red haired member of staff was super friendly and took the time to help me to decide on my drink. i felt really listened to and left with a really tasty drink that i would never have tried without her help :) thankyou !!

staff were very friendly and helpful
Amazing coffee and cake.

Excellent location and very polite staff. Cycling friendly. Amazing coffee and quality cakes.

Was a small queue, but service was very good, i feel Caffe Nero serves the best coffee.

Good service, helpful staff, clean and tidy. Plus, we like their coffee.

Tried their new festive menu on my last visit (02/11/2023). The Deli Turkey Feast Focaccia was absolutely delicious and I highly recommend it, but the Panettone Latte, though very aromatic and quite festive, leaned a bit too sweet for my tastes! I'll go back to my usual (Luxury Caramelatte) on my next visit.

Despite the long queues outside the door, don't be deterred; the queue always moves swiftly, and the service is impressively fast. The baristas are not only speedy but also knowledgeable and friendly. The interior is beautiful and the atmosphere is great. I would know, I'm here twice a week :)

I'd also highly recommend using the Caffè Nero app for payment, especially if you have a linked Waitrose card, for a discount on their festive range. Remember to bring your own cup for an extra stamp, and if you're a Three network customer, check out the Three+ app for a free drink code every week that can be redeemed for any hot or cold drink.

Caffè Nero is a fantastic coffee shop, and I highly recommend it.

P.S. The photo is from my previous visit, I deleted my old review, but kept the photo, as it's nice!

Everyone was very friendly, staff offered to bring books down from the high shelf units for us too!

Good coffee, nice croissants, comfy chairs, fast wifi... what else can you ask for?

Staff are so accommodating. I go in there to work as they always find me a place and bring my drinks, food etc over! I always chose to go here on my own time as well as they are just so helpful and friendly. Great coffee, cold drinks and amazing staff!! 10/10!!!

Pleasant staff and great coffee

Excellent coffee, nice sarnies, fresh coffee & very friendly staff. Very proactive & efficient regarding food - took order for a toasted teacake, then moved onto drinks order so when the coffee was done, so was the teacake. Sensibly put the butter under the teacake so it warmed enough to spread. Our server was a 'Barista in training' & she was excellent.
Inside was clean & tidy. Staff were swift to clear & clean tables when you left, and did not hover when you were finished. Chilled water was available so you could help yourself.
They had run out of pistachio syrup so I had to have something else but these things happen. Might have been helpful to put a note on the large board advertising flavoured lattes at the entrance but it didn't spoil my visit & doesn't warrant marking them down.

Staff very polite and singing Christmas songs love it

Unquestionably, the best coffee shop in the area! I’m so thankful that finally, I was able to find this spot for some good beverages just in time. I will definitely rate them a five-star for everything that they provided. They substituted for something they ran out of and was just as delicious. Truly amazing! Thank you so much, guys!

Have recently been using Cafe Nero more and one thing is commonplace in them all, slow service thanks to staff. Cambridge station is horrendous and it seems the staff are in no rush so people see the queue and head for Pret two doors down.
However, the lady serving in here is fantastic and after having a few pistachio iced lattes this year, hers was perfection while many have been rubbish (apart from Nero Melton Mowbray, top drink also).
5 stars purely for her friendly and welcoming attitude and perfect drink 👍

Friendly staff, very clean and we enjoyed our coffee

Great service and very well managed!

Much needed great espresso after brain gave up while shopping with the Mrs

Friendly efficient service

I love this cafe. Excellent service, the best coffee, a wide range of food and drinks, has the best customer service. I always look forward to my next coffee here.

Lovely cups of Italian coffee.