One Stop

The entrance needs to be redone as it’s a on a nasty slope

The staff are brilliant though

this place is really really nice and the staff are all good especially joe i like joe ask for joe trust me

Best shop, best biscuits, best staff, Really happy with this shop, Joe is really nice I like him

Connor Martyn

convenient

good little shop could not find what i needed but the new guy mike was friendliy enough to help me out was making me feel comfortable always smiling great choice in a staff member if u are lost or cant find something down side some dont look happy there in there job

Well priced and good service

Lovely staff always helpful, but the post office is run dreadfully as a consequence of mismanagement, and poor working conditions for the members of staff. The P.O staff mostly aren't trained properly (a day shadowing another poorly trained person is not enough or an effective strategy to run a post office counter) - why not send them on a small course or at least have longer training/supervision time under the tutelage of someone who knows the job? And then it's someone new every week with little or no apparent training and the previous poor incumbent has run for the hills. Other times they just simply close the post office during normal working hours. It's acutely embarrassing to see staff put into this position and floundering at their jobs; taking an eternity over what would in other post offices be simple transactions. I'd also advise Onestop to employ dedicated members of staff for their post office whilst ensuring they are trained properly from the get-go. It should not take 45 minutes + for a simple transaction (special delivery with insurance). This week they had even run out of Parcelforce labels and took 10 minutes to process two small inland letters. "We are not a main post office" a line I've heard trotted out by management, is not an excuse to run a shambles. It doesn't take a head chef to make beans on toast.
I should not be the one giving you a critique of your post office but I am, because your company is just phoning it in, doing as little as possible to run an important community resource properly, whilst still taking the profits that come your way by virtue of it. Once there is an improvement I'll come back and amend my rating and review. If not I'll write to the Post office and trading standards about it.

Shut at 9:56 not 10pm what’s that about just needed to whip in and get my daily malteasers

Post office is almost always closed. Food has short expiry dates. Very cramped shop. Staff usually quite friendly.