The Lovely Room

A* customer service, always warm and welcoming. AMAZING store, sadly I don't get to visit as often as I'd like now I'm not working in Rhos, however, plenty of wonderful items to mooch online - great website. Can't wait for the Christmas displays - second to none! So much to choose from, this is my dream store, always will be and it truly is 'lovely' in every way. Definitely worth a visit!

Superb customer service, so helpful, even delivered my purchases same day on way home, as passing my home... Fab store, with something for everyone. Thank you x

A hidden gem in Rhos on Sea , there Christmas items are a joy to behold. Friendly and helpful staff.

Excellent shop, super quick delivery! :)

so helpful and looked after my mum who's in a wheelchair.
shop crammed with top-notch stuff.

Great shop selling a wide variety of products.

Customer service was exceptional :)

Lots of beautiful items but having travelled from Ireland and changing my money before hand, was disappointed that my money was refused for a purchase for my Mother and I merely as it was a £50 note.

An Aladdins cave could have spent an age in there, will definitely be visiting next time in rhos

Very overcrowded so you feel you can't move or look around properly. Also very slow in serving. Lovely items but very expensive. One item was £50 cheaper new online! Stunning window displays though especially at Christmas and staff are pleasant and helpful.

I received a Lola rose necklace with a stone missing and a silk scarf with a very noticeable white mark in the middle, ,numerous other stains and to top it off a pull in the scarf! I was just told return it recorded at the Post office,pay for the return myself and they will do a refund on receipt but I will have to send them a copy of the receipt for posting before they will refund that. I had mentioned in my first email that I had breast cancer for 3rd time and could they get a courier to collect or send a prepaid label!!! They can see the faults as I had to send photos of each one. Terrible customer service,no fault of mine I will have to wait for my refund,fork out a lot of money for the return as it is in a large box and pay out to purchase 2 other birthday gifts which will now be late!!!