Central Co-op Food - Solihull

Ive used this food store for 2 years. Staff have been friendly and always helped if something is not on the shelf. A little more expensive but you have to expect that for a local store. Great beer selection and have an on site bakery!

The staff are nice and Neil the Manager is also very nice. Always geos the extra mile to help customers. Also lots of Gluten free options.

Love this shop, some things more expensive than mainstream supermarkets, but they are always there and the staff are just lovely.

Lovely shop everyone was very welcoming

Great shop friendly staff always helpful.

Local store.... great help full staff

Good selection and service

Excellent grocery shop...

Pleasant shop and staff. Useful little shop when you're on the move which stock almost everything I've needed. Baby section could do with better stock control.

I like this little shop as it's clean, local and can have some good bargains. Fresh bread and bakery can be a treat. Hardy for parcel drop off and pick ups too.

Some of the staff need to crack a smile or have a bit of training regards being a little more welcoming when working 'with' the public. But on the whole a great little shop for emergencies 👍

Two nice staff younger ones the rest need to go on a course for manners and dealing with the public worse co.op for customer service

There's a restaurant in the centre of Birmingham called Karen's Diner. Its USP is that you get deliberate bad service, rudeness and attitude from the staff. If you go there you know what to expect and enjoy the novelty of it all.

I think Karen's might have branched out into supermarkets, with this branch of Co-op being one of the first. Unfortunately they don't seem to have let their customers in on the joke. So if you ever do need an emergency pint of milk or bottle of Pinot and decide to pop into this store, just be aware that the unfriendliness and rudeness HAS to be part of a deliberate, confected strategy.

If you'd prefer a friendlier shopping experience, I recommend the self-checkouts.

Terrible customer service outrageous prices 3 pound for a little wrap just stupid. Some of the staff have zero percent manners and 100 percent rudeness. They take forever to restock one shelf and we are not in lockdown anymore

Hockley Heath shop Bananas are always old ! I need bananas this shop has discussing bananas ! Staff are fine and friendly if they fancy opening on time 👍

Rude women at checkout. Not expecting amazing customer service, just basic level respect.

You need to show staff how to pick up the work phone and get them off their personal phones. But nothing will get done will it, it’ll stay the same with just someone saying email this dept.

Went in this store yestersay about 8pm the staff were rude.