West Borough Food & Wine

Solid corner shop, always a good selection of items at fair prices and well stocked

The man here is miserable and I prefer it that way, thank you.

Made us collect an item from the basket that I ordered here. He is rude and apparently he says why are you not buying anything according to other customers. I think this is inconsiderate and as there were not thousands of customers so he was not busy so I think that he should be nicer to customers.

If there was a negative star, I would gladly award it to the man behind the counter at this store. I went there twice to drop off my Hermes parcel and on both occasions, the man was utterly rude. His facial expressions tried to tell me that he was doing me a favour by accepting my parcel. Once scanned, he rudely ordered me to drop my parcel at the side. I politely thanked him for his service, which he didn't even acknowledge (as I had expected). My question is, why do such shops sign up to be ParcelShops if they unable to handle it?

Guy is still a miserable sod when you are dropping off hermes parcels! He complained he couldn't scan the barcode as there was too much cling film on it but then it scanned fine. Then told me rudely to go put it on the shelf myself rather than taking it from me like any other shop would. Then asked me if I needed anything else. I said no thanks then he asked me again more sternly. I just took my receipt and walked out at that point!

Absolutely agree with the other reviewers, the staff is so rude, acting like he is the boss, and doing a favour to serve a customer. Very happy to tell his Hermes machine is off, try next time.

The food was moldy the chocolate had bugs in it he was so rude he didn’t give change back his machines weren’t on and worst overall was that he didn’t know how to count so he tried to keep all the change the rude rascal and he then decided to rush me up with picking snacks

Couldn't agree more with the negative comments on the service in this shop. No customer service skills or manners at all.