O2 Shop Maidenhead

MATT AND JAMES, thank you. Super friendly, super helpful, much appreciated guys.
These two guys are a credit to your store and brand.

Great assistantance always happy to help with any needs with anon biast approach to different hand sets. I recently went in to get info on a new handset and thought they would try to upsell me something i didnt want but they gave me solid advice and im now enjoying my new purchase

An O2 store with staff that make that extra bit of effort. It's always exciting and somewhat stressful when going for an upgrade but the staff were meticulous in making sure customers go away with the right deals and with a smile.

A big shoutout to Matt who helped me upgrade smoothly.

Hammad gave excellent service when he upgraded me to the new iPhone 13. He was very friendly and knowledgeable and offered me a data transfer without me having to ask. He took care of me very well and made sure everything was sorted before I left. As I was leaving, the other staff member Hasan was very friendly to me and said “enjoy your new phone and enjoy your day”. I felt the entire team were very welcoming and so friendly and provided amazing customer service. Highly recommend this store if you are looking to upgrade.

Collected an upgrade from here last week and decided to put my partner on similar contract whilst in store. The guy who served me was friendly and very helpful. Both myself and the missus left the store very happy.
Would highly recommend this store

Did an amazon job of transferring my boyfriends data from his old phone to his new phone. Really helpful and understanding, great demonstration of phone. Extremely friendly and smiley. Outstanding customer service. Well done tom

O2 in High Wycombe needs to take a leaf out of the Maidenhead stores book. As a business user the HW store is worse than useless", as apparently they have no one with business login details", luckily James at Maidenhead sorted everything for me, very quick and painless.

I had a very pleasant experience today, the person I spoke with was very friendly and tried their best to help me :) Thank you!

The staff were massively helpful here and parted valuable impartial knowledge to help my partner renew her contract. Thanks guys!

Really great service from the guys at O2 Maidenhead
I turned up at 4pm on Sunday to upgrade my iPhone. They set up everything for me despite my screen not working properly and spent the time to make sure I was 100% Happy. They even stayed an hour late after the shop had closed :) thank you

Very helpful staff, Carolina was polite and friendly. She helped set up my father's new phone. She explained the process thoroughly, and made it easy to understand.

John is an absolute star, he always gives excellent service, is kind, friendly, funny and I will not deal with any other member of O2 staff. I live in Reading and went through to Maidenhead to upgrade my phone because John now works in that store.

My contract was up for renewal, something I always find stressful purely due to not having a clue on how to then set up, save numbers, transphere data etc.
I was seen promptly by a very helpful member of staff in the maidenehead store who set me up with my new contract and then passed to Tom the 'Guru' who transphered everything from my old to new phone. I can't tell you how pleased I Was at this help as no way would I of been able to do this at home myself!
The whole process took about half an hour and I left with the phone ready to go.
Thank you again 😊

Perfect,
miss Baron. Knows what she is doing and is spot on with her customer service and knowledge of 02 services. I will not go anywhere else from now on. A big thank you to her and 02.

Amazing customer service.The staff is very helpful and knowledgeable(Josh & Sepand),the manager is very professional.
I would highly recommend this store!

Service received was incredible even though I was only visiting the city .. I was treated like they knew me for years
Great customer service .. great follow up

WELL DONE TEAM

Brilliant customer service from the team not like windsor total let let down

Katie was amazing with customer service keep up the good work need more people like her in retail

Amazing customer service, exceeded all of my expectations! very happy customer :)

Amazing customer service, they were very helpful. I would highly recommend this company