Toolstation Durham

During c19 you have to pre order all of your good online for collection at your nearest store. It is possible to go to store sit outside place your order and wait five minutes to collect it. I find these cheaper than the big DIY places and on par or of not cheaper then screw*** . Staff are always friendly but no access to the shop during covid. Parking spaces for around 10 vehicles with ramp access.

Staff very helpful and knowledgeable about products. Plenty of parking.

I ordered a drill online and it was ready for collection within an hour. Called at the branch and picked up with very little waiting. Excellent service would definitely recommend it.

Had a big project to do but wasn't quite sure what I needed, spoke to Damien who was very knowledgeable and helpful, he sorted my requirements out and put my mind at ease. Following Damien's advice and recomendations I completed my project with ease. Can't thank Damien enough, great service, great price, and very helpful. Highly recommend.

First time I visited this store needed to pick up an item for my partner. Didn't have a clue but the staff were very helpful and friendly. Really good customer service.

Served by a very happy bubbly chappy called Mark who advised me the two products wouldn't work together and informed me of choices that I could use .
I would recommend his service and would use the store again for further click and collections .
Refund was very easily dealt with .

Stephen was knowledgeable and an amazing help. Despite my order needing a few changes and trials of different items Stephen was friendly, efficient and professional!
Great service, thank you again!

Great service. Always helpful and friendly. In recent COVID times I found it safe being in store, all staff following government rules, wearing masks etc

I went to Halfords for windscreen wipers. The in store computer was easy to use and identified the blades for my vehicle. I availed myself of the fitting service offered. The Halfords employee identified I required two different blades. He exchanged the blade and both blades were fitted. Excellent service well done!

Great selection of tools and equipment at good prices, we use Toolstation in Durham regularly, predominately for business. Staff are always friendly and helpful. Would very much recommend.

Order on line , pick up as simple as that , staff always very polite and helpful thanks

Great shop, always got the majority of items in stock and online ordering is easy .
Hidden away behind B&Q

Ordered on line got a email 10 mins later saying yiur order is ready to collect as i requested could of gone for delivery got to my allocated branch staff at entrance asked my name/ order number handed me my order in 5 mins great staff great company will use again

Absolutely amazing shop. Great staff and brilliant availability. Special mention to vicki. Always smiling and very helpful. Thankyou everyone.

Excellent customer service, staff working well with the conditions faced at the current moment in time.

Fab staff in my Durham store. Was served by Mark who made sure I had everything I needed for my DIY project and was very helpful and professional.

Helpful staff, very friendly, lady I spoke to was very knowledgable. Much better experience than my visit to B&Q. Thank you!

Staff are always excellent at this branch just like other branches we use
Many thanks to all

Click & collect was really quick & efficient today, especially during the current lockdown conditions. Definitely recommended.

Great staff, very friendly. Keep up the good work. 👍🏻