Trailside RV Kansas City

First class VIP service from start to finish! Trailside RV was friendly, informative and very accommodating which gave us peace of mind when purchasing our RV. We had to fly in from out of state for our purchase and we were a bit apprehensive after a poor experience with another RV seller. Trailside RV went above and beyond to make sure everything was in working order on the rig and to ensure we were comfortable with how everything operated. If they didn't have an answer to a question they researched until they found it! We were there just before Christmas they even invited us to their staff potluck for lunch! The team at Trailside RV truly cares about people and making sure your RV purchase is made with confidence and you are treated well. Can we give them 10 stars instead of only 5??? :)

We are first time RV buyers and have been looking at various models and dealers for over a year. Our experience at Trailside was exceptional! Richard Vessels was our salesman and it was so refreshing to hear what we needed verses what we wanted! Being first timers we had no knowledge of what size camper we could pull safely. His honesty and knowledge of RV’s helped us make the right decision for our needs. Tony Gibbs in finance was great and so easy and helpful to work with. Dave, Mike and Matt were so knowledgeable and helpful with everything regarding our trailer. Dave showed us everything from top to bottom, inside and out spending as much time as we needed to learn all the bells and whistles of our new trailer. We are so very pleased with our experience at Trailside we are already telling our friends and family about them. They will definitely have our business again! We can’t wait to take our White Hawk out on its first trip.

Mike and Lesley Green

Fantastic crew to work with.
Thank you to Richard Vessels, Tony Gibbs, Bryan, and Dave and his crew for the walk through and all the set-up.
Can't wait to get our new camper out for our first trip.
Thank you Trailside RV for providing an expert crew willing and able to answer all our questions.
Bart and Teresa

Our 2008 Jayco pop up needed the roof replaced. We couldn’t be happier with the work they did! Great attention to detail!! I’d recommend them to anyone needing their camper serviced or interested in a new one!

Really easy place to be. Quite, but right off the highway. The laundry area is small and fairly reasonably priced. Will be back!

Helped my parents purchase a used 2010 Jayco at Trailside, supported by Rich in sales. He provided an easy, no-pressure experience. Because my parents are from out of town, Trailside arranged for final inspection and pick-up a few hours later so the entire process was completed same day and they could head home. Patrick in parts led us through the final walk-through and was very helpful and knowledgeable. I would recommend Trailside based on my overall positive experience.

If I could give more than 5 stars for the customer service here, I absolutely would. We live in our RV full time, and they went above and beyond to get us fixed up and back on our way as soon as they could, were accomodating on timing so we weren't without our home for more than an hour or two, and they were excellent about communication so we could extend our stay at the campground to complete our repairs. Absolutely top notch customer service and couldn't be more grateful for their accommodations and understanding in our unfortunate situation. Thanks again, guys!

We are in the process of purchasing our first RV and Shannon with Trailside RV answered all our questions with knowledge and expertise. He was very personable and made us feel welcomed. Looking forward to purchasing our first RV with Shannon and knowing we are getting exactly what we asked for and more. Can't thank you enough Shannon for your excellent customer service! It was greatly appreciated!

Owned a camper since 2018, dealt with several dealers. Hands down the best when it comes to both buying and maintaining a camper. Very knowledgeable and professional staff

We purchased our 2007 Roadtrek from Trailside today. Shannon made sure things went smoothly. Made us feel comfortable, and answered all questions. Anthony helped us get the paper work squared away. The whole staff was awesome. 👍👍👍

Although it took awhile to get our window in, and was actually broken and had to be reshipped, it was no fault of theirs. I pretty much dealt with Matt and he was very friendly and informative. We will definitely be taking our camper back here for any future issues!!!

I've wanted a travel trailer for years, and finally had the means to make it happen. My journey ended at Trailside RV. Jayco is such a good brand, and the quality you get for your money is unmatched. Richie Vessels was a pleasure to work with on the sales side. He showed me several models, and I never felt pressured to do this or that. He understood my needs and really made me feel taken care of. Tony was great on the financing end. Dave showed me around my new unit and was the nicest guy! I ended up getting a 267BHS and couldn't be happier. My 4 and 2 year olds absolutely went wild when I brought it home. We literally had to pull them out of it kicking and screaming to go inside the house for dinner. I would %100 recommend Trailside and Jayco if you're in the market. I researched hundreds of makes/models and visited dozens of dealerships and RV shows. Again, I kept coming back to Jayco.

Been working with trailside since 1995, have bought two pop up campers, from sales to service they have the best customer service. Richard my salesman helped me this time and He was great to work with. Thank you Trailside RV

I had to trade in my camper for something smaller and Chuck was great to work with. Lots of inventory and knowledge. Service people were great in showing me all the ins and outs of my new camper.

This vehicle will be a game changer

Ken, in the service department, was amazingly helpful. We were very pleased with the courteous and honest way he addressed our concerns when we had problems while traveling down I70. Highly recommend for repairs.

I bought something from their parts department (not necessary to state what) and it was defective brand new out of the box. I brought it back the same day. They didn't have another one in stock, so I had to wait 1 day for a replacement. The next day when I went in to pick it up I was told I would not be getting an exact replacement, instead I was given an upgraded replacement. I can't say they will do this every time, however I can say this is the type of service you can expect from them! They went above and beyond when they didn't have too.. thank you very much for your help! Everyone should know what kind of team y'all have! Y'all deserve a pat on the back and a day off for good behavior! Lol.. but seriously thank you!

Glenn our salesperson was good to work with. No pressure sales.
Service department is very helpful and knowledgeable. Thanks

We love this place. We did not purchase our camper here but after a horrible experience with Camping World for warranty work, we decided to bring our service issues here. We have been extremely pleased with the level of customer service each and every time. This week we brought our camper in for multiple issues. James was amazing from start to finish. He is professional, polite and detailed. He kept us in the loop through each repair and jumped a ton of hoops to meet our deadline. Thank you James! We really appreciate your help and will be back as usual for all of our service needs.

Employees are polite and helpful. Matt in service has always gone the extra mile to help me with questions, scheduling and teaching me how to do it myself. I appreciate honesty and kindness. Thanks Trailside for setting the bar high in customer service standard!