Merle`s Auto Towing & Recovery

Great service, fast, clean and reliable. Honest hard working employees! They took care of my vehicle and ensured there was no damage!! They made a stressful situation less stressful with their caring and compassionate attitude!! Will for sure use them again!

Ian was beyond helpful! The Waterloo PD towed my car and I could not afford to pay all up front to get my car back. They generously worked with me so I could take my car and get on a payment plan! They were extremely helpful in my time of need!!!

We tried this company out today and was very pleased. The driver response time was quick. The operator had a lot of experience. We were stuck for 2 days in mud, this company had us back on the road within minutes. Hands down this is the best towing company in the metro, and the only one we use from now on. The prices are fair, and they work with you. Quality customer service. We highly recommend this company, you will be pleased!!! Thanks again for going above and beyond, you are appreciated!!!

Merle’s is the best, traveling from California to east Coast, car broke down after hours, they came to the rescue. I was able to get my car fixed within 2 days. Ian very professional in fact all staff was very professional. I would highly recommend them for all your automobile needs.

In a very bad moment, where one would normally feel helpless, staff did everything to make me feel secure and help me through the difficult time. I would recommend their service to anyone to the level of honesty and integrity that they exude is second to none!!

Awesome service! I was broke down during this horrid cold snap (-11 degrees out, -30 with wind chill) after blizzard like conditions at 1am. All other tow companies recommended I leave my car (with keys in it) and get a ride home from someone (I had no one to get a ride from) due to the recent blizzard and subsequent influx of towing it created. Ian (?) came through for me. I was freezing. He was prompt and courteous, especially given the fact the poor guy had maybe a quick cat nap the last 3 days. He made me feel safe and taken care of in a dire situation. My family and I will definitely be calling y’all again if the need arises.

Merles was Professional, Fast, and careful with my car. VERY REASONABLY PRICED
I can't say enough about these guys!

Ian is a very respectful owner. He helped save my kids and I this winter. Noone was available but once he heard we had trouble he came a running.

Ian provided amazing service getting my car towed after some car trouble! Affordable and prompt service!

Best place in town been doing business with him for many years. It's ran by an x marine and his family. Happy to support our local small business.

Best towing and repair shop around. Very good people and friendly. Feels like being back in the garage with my dad.

Dude was a typical tow truck dude prices out this world world world.They weren't open on Sunday said 50 extra buck If he had to release car to me. So Monday came I ended up pay 400 dollars for a tow and storage for 3 days? Crazy but it's all good......lol

The driver was quick and friendly he did a great job would definitely recommend him to everyone thank you so much

Very helpful and flexible tryin getting my car back after app op nent

Very nice man. He set up an appointment for my friend's family to get their belongings out of the car after a car wreck. He was there waiting for them. Very nice man.

Excellent service!! 10/10

Courteous, prompt, and no problem obtaining getting possessions out of towed car

Great people great equipment

Great service and respectful guy💯💪🏾