Waterloo Auto Parts Salvage Center

I really like the customer service and the hospitality this company gives. I have ordered several parts from them and I got them fast and hassle free. I even ordered some parts that would not fit my daughters car called them and advised them they were wrong parts. They promptly looked into it and told me that is what the system says, but I can bring them back and they would refund me and they did just that. The refund did not take long either. I highly recommend them for your part needs they are very professional. 10 stars if I could do that.

HAVE WORKED WITH MANY SALVAGE YARDS AND HAVE YET TO WORK WITH ONE SO READY TO HELP, KNOWLEGABLE, CARING, AND EVEN BETTER, GREAT PRICING AND PRODUCT SUPPORT! THESE GUYS REALLY KNOW WHAT THEY ARE DOING AND STRIVE FOR PERFECTION! -THANK YOU FOR A GREAT WORKING BUISNESS RELATIONSHIP TO YOU ALL!

We have a fleet of late model trucks that get worked hard. When our local sources seem to have trouble finding what we need, they've always came through. No matter if it's shipped or we make the trip, it's always competitively priced and good quality. I highly recommend these guys for sourcing what you need.

Walked in looking for a brake light assembly & housing for my Hyundai, professional, and quick service. Because assembly was still in a vehicle, there was a 3 day wait, and they required prepayment .

Dottie was great and very professional. Shipping was fast and the engine was as expected. All in all a great experience.

I couldn't be happier with the team here at Waterloo Auto parts. From beginning to end they went above and beyond to help us acquire the part we needed. I won't go into detail because it was well outside of the normal scope of business. At every turn doing something they didn't have to do. Yet doing it anyways. Great communcation. Excellent customer service. Quality. Pure quality. Thanks everyone!

I had a really bad experience with a certain dealership in Cedar Rapids in which the vehicle I bought from them had a bad engine they wouldn't stand behind. It was a difficult engine to locate but then one turned up at Waterloo Auto Parts. Not only was it by far the lowest mileage engine I had found, it was the best price of any by far. The staff at Waterloo Auto was polite, helpful, and all around pleasant to deal with. I live 50 miles away but they will be my go-to salvage yard from here on out!

Excellent customer service! Also felt really at ease, not many auto places have a habit of treating women respectfully, but they were always helpful and never condescending. All the parts I've ever bought were good quality! I highly recommend for anyone. Life long customer.

Sales representative of the business Chris D. is a great person. He helps you quickly and makes sure you get the right item the first time. And if by chance the item doesn't work out for you he makes sure that you either get your money back or a correct item. Most items come with at least a 1 year guarantee. There are plenty, usually about 4-5, representatives available at all times during business hours to assist you either over the phone or in person with an estimate or to review your account there. There is usually little to wait time.

This is the best experience I've had at a salvage center. The lobby is clean, there are four happy people there to help you! The salespeople are helpful and courteous whether on the phone or online chat. The parts pulled with care and are exactly as described. The prices are great!

Very Clean, very professional
Extremely Friendly

One of the best salvage yards I’ve ever dealt with. They have no problem dealing with people from a distance over phone/internet. Easy payment method Credit cards or PayPal. Tony treated me great and their shipping is insanely fast. Good prices and very knowledgeable honest folks.

Good parts and friendly quick service. I have bought several parts from here and have been satisfied

I called the other day looking for parts for a 2008 subaru and I had already called three other places and didnt have anything. Besides having everything I needed the employee, Dotty, who answered was beyond helpful, informative and happy to help. Will definitely be using them in the future.

One of my first places to check on junkyard parts for my vehicles. Old or newer models. Friendly people and decent prices. Usually have the part needed or can have it ship to them from different junkyard out of state. Also carry aftermarket parts as well.

Purchased a 133k 4L80 trans from them. 5 months later started slipping and less than 15 mins on the phone total they came thru and are replacing the transmission in nder the 6 month warranty. Hands down not argument best customer service ive had with a salvage yard! I will be purchasing more parts from them in the future.

very helpful!! The Waterloo team has great customer service and got me the right parts I needed. Ill be back again.

Nicole was very plesant, had a slight delay on one of the two windows I ordered due to it being busted, but they did a great job of making sure I got it the same day!

Great place to work with very helpful staff and shipped in a timely manner as promised will definitely be my first call when looking for parts in the future thanks you guys are great!!!

Quick and friendly service. Staff was very accommodating when the first 2 windshields I ordered broke before they reached the shop. Will definitely buy from again.