Hertz Car Rental - Huntsville - 9091 Madison Blvd HLE

Jared did a fabulous job trying to help get our vehicle situation taken care of. We had originally reserved a rental at the Decatur Hertz, and they oversold their inventory and couldn't guarantee our vehicle would be there in the morning. I had to cancel that reservation and then cross my fingers that Madison would help us. I called, spoke with Jared and he promised he'd have a vehicle for us in the morning. The vehicle that was returned (that we were supposed to have) had been smoked in and was gross, so Jared went to the airport to pick up another vehicle for us. He remembered we had small kids and didn't want us to be in a nasty vehicle. I was thankful for this attention to detail and enough care to do something about it and not take the "easy way" out of the situation. We had to extend the rental an additional day, and he took care of that for us as well.

Hands down the best rental experience I have ever had. Jared was FANTASTIC! I hate renting cars because the experience is always so stressful. I will 100% be returning to this location for all my rentals. Best experience ever!

I have never experienced issues with this Hertz location. Its definitely better than Avis and Enterprise. I wish they were open longer on Saturdays but I will take what I can get 😉

My go to rental service...impeccable customer service and great price!

Nice people good service first time I've been here they're working on my car put in front axles in and and brakes and rotors

Always fast and efficient, we use them every time we need a rental, never been disappointed

Very helpful & good svc. Good prices for the car we needed. Def will use again.

Staff was swift, pleasant & professional...will most definitely be returning for all my rental needs!!!

I rent from this location multiple times a month. The staff are very understanding and laid back. I highly recommend!

The team of mike and La'Nae are so awsome . they are very professional and helpful. I will refer them to all my family and friends

Never rented a car until I got one here...what a pleasant experience. I will be back.

Super friendly and helpful. Car was nice.

Dropped off a Penske truck. Great customer service!

The car was great....awesome service!!!

Awesome and courteous service. Great price

Very pleasant experience, loved the staff.

Very pleasant employees.

Great service and people

Great service

Great People and Service.