All About Insurance

I had an amazing experience working with Ms. Karen! She was super helpful and went above and beyond to get my new business up and running. Not only did she help me get a quoted, but she also gave me some really valuable information about administrative tasks that I had no idea I needed to know about. She's really knowledgeable and passionate about what she does, and it shows!

I'm really grateful for the time she took to explain things to me and make sure I was all set. She's definitely one of a kind, and I would highly recommend her to anyone who needs help with their business. Thanks again, Ms. Karen!

Karen Barillas worked with me today and was simply wonderful. She is very knowledgeable and took all the time necessary to answer questions and find the best deal possible.

What I like about working with All About Insurance is that I always feel like my needs are being truly listened to, and heard.

My agent Mrs. Gonzales-Swinton always levels with me and lets me know that she understands where I coming from, and then works on my behalf to find the best options available. I always feel like I can trust that she is looking out for my interests, both in terms of coverage and affordability. This is why I have kept (and will keep) returning to her at All About Insurance for many years, as those needs grow.

When she recently connected me with my first home insurance policy, she carefully and patiently walked me through the various policy options, explaining them to me in terms that I could understand, and custom tailoring it to me personal needs.

In fact, leaving her office that day, it occurred to me that I never imagined that it could feel so good to pay for insurance. And that is because she had helped me to find the perfect policy to fit my individual needs- to cover and protect my new home and I for the future. It felt like I had just walked out of a tailors shop, wearing a custom tailored suit of armor or raincoat, or both! It was a new dimension of the new feeling of security that I am learning can come with home ownership. A 'roof' to cover the roof over my head!..

Somewhat to my surprise, it felt like money very well spent indeed.

We have been with AAI for years and they have always been easy to work with. But...Nikki Smith IS AWESOME!!! She has made acquiring insurance so easy and she has been a great communicator through every process. I highly recommend AAI for every insurance need.

Verenisse did an excellent job assisting me with transitioning my insurance from National General to Nationwide. She was also very helpful to me with making my premium payment to Nationwide. Verenisse is so pleasant, courteous and knowledgeable.

Karen Barillas took her time to explain and help me understand what to do in a time that is very stressful to me. To me she went above and beyond and thats never appreciated as much as it should be. Thank you !

Nikki is the best!! Always willing to assist me and responds quickly!! She was a huge help in explaining the difference in coverage so that we could make the best choice for us and our needs!!

Nikki was fabulous to work with. In two short conversations she provided a quote and all the answers I needed to make an informed decision. She was professional, friendly, knowledgeable, and prompt.....and very helpful!

Melissa is a great agent. She always helps me with my insurance and she is very thorough in explaining coverages with me. Please see Melissa if you need help understanding your insurance.

Have been a Nationwide customer for years. I still love the services I receive.
I have advised all my friends and family members shopping around for insurance to check out Nationwide.

Response to comment: I went to the location at 2605 Guess rd, Durham NC, 27705.
The last agent I had contact with is not there anymore, Charmynee Williams-Castro.
However, when I've recently gone Ms Nancy is always very professional and personable.

She was very easy to work with and saved me a few dollars on my policy as well. Exceptionally courteous! I wish all customer service people were like her. Thanks Verenisse.

I loved working with AAI, they helped me save over $1,000 a month on my car insurance and I couldn't be more grateful. Not only was AAI able to get me a lower rate but I didn't have to sacrifice coverage or an increase in deductible. I would highly recommend anyone to AAI to see how they can help you with all your insurance needs.

Wonderful and friendly service! Nikki, is very helpful, patient and saved me money on my insurance! Always a pleasure to have her help me! 😁

Nikki provided great service as always. She is always open to questions and answers them in a timely and complete fashion. Again, great service and a very pleasant individual.

Whitehurst Insurance Agency is the best insurance agency in Durham, NC. All of the employees are wonderful but especially Mrs. Iliana Ramirez. Iliana has been my insurance agent for a number of years. She helps me with my small business general liability insurance. She makes me so comfortable, I practically consider her family we have been working together so long. If you are looking for a loyal, trustworthy insurance agent, look no further, go visit Iliana Ramirez today at Whitehurst Insurance Agency on Guess Road in Durham, NC.

- Laura Reyes (a very happy customer thanks to Iliana)

Worked with Iliana Ramirez on a contrator's insurance certificate. She is very responsive, professional. I highly recommended.

Karen.. was really really nice
need more employees like Karen, thank you so much l will
Recommend my friends to you
Thanks again, Karen!!

Nikki was very pleasant and helpful. Great customer service!

Karen is the best insurance agent ever
She is so helpful

Excellent service from Verenisse Vargas today! Thanks so much for your help today! Quick and efficient! Have a nice day :)