O.P. Jenkins Furniture & Design

One of the designers at O.P. Jenkins was so helpful. Although they didn’t have what I was looking for in their store, she e-mailed several options and one of them was perfect for the space I was trying to furnish. I really appreciate her going the extra mile, serving a customer a day after I left the store.

My family and I can't say enough good things about OP Jenkins! They have amazing quality pieces and their designers are very knowledgeable. They always know exactly how to help and make your home just how you want it! They can also customize almost anything! If you can dream it, they can do it! They are the best!

Jessica and her team at OP Jenkins are amazing. They pay attention to every detail and listen to your needs. We have worked with OP Jenkins on three homes and pleased every time! Highly recommend.

Op Jenkins has a beautiful showroom and the sweetest designers. They can show you multiple layouts and options for your space. We will definitely be back!

Everyone at O.P. Jenkins is so knowledgable, helpful, and low-pressure! The store is beautiful and they have a large selection of furniture they can order, too. Definitely the most talented designers in Nashville!

Very friendly people

Very limited selection on hand. They did offer to look for peices for me.

I ordered custom drapery panels and this is what was delivered, one panel was shorter than the other and “Jess” tried to tell me it was the hardware which their company also provided. When I stated I was not happy with this she told me I was difficult to deal with. Also the installers refused to wear shoe coverings. The company has refused to make this correct and I have reached out to the home office also. This was the second time they brought out panels. The first panels pooled on the floor and were uneven. Jess “the store manager” refused to come measure or look at them but sent me an email and told me to measure and send her the measurements. I replied that I was uncertain as to what I needed to measure that is why I hired them.
This is not a drapery job that belongs in a $2 million dollar home

Just shop at wayfair because carry the same brands. If you are having to order from pictures anyway, you might as well go online. You can actually track your shipment and you don’t have to wait for someone to call the warehouse and check for you. Also, in my experience, wayfair got the piece to me quicker and it wasn’t damaged. Wayfair also has a return policy, I was told typically they don’t allow returns at all at O.P. Jenkins. They also told me they don’t tell customers who the manufacturers are to try to compete with other stores and online companies.

If you question them they tell you you are being rude. If you voice your opinion to the manager you will never get a chance to talk because she talks over you constantly. Don’t waste your time and money.