Vincent Boone - State Farm Insurance Agent

My overall experience with State Farm was simply amazing. The level of customer service I received from Pam Walling was top tier. She was very knowledgeable and helpful with assisting me with my insurance needs and provided me with quotes that were way more affordable than what my current servicer was providing. This team comes Highly recommended, glad I made the switch!

Vincent Boone is amazing. He really opened my eyes to different policies and it was a great experience learning about long term planning and setting yourself and your family up to beset for the future. You will definitely be in good hands!!!

First, let me express my gratitude for the excellent service provided by Pam Welling. Her patience, dedication, and the fact that she went above and beyond working past her regular work hours to assist me meant a lot. I did not feel pressured during this process as sometimes this is the case when dealing with individuals who work in this field. Ms. Welling listened and was able to answer my questions, was knowledgeable, and was genuine in her responses. She is certainly an asset to Vincent Boone's office. I have been doing business with this office for 24 years. Thanks to them, I am glad to have made some important decisions years ago regarding life insurance.

I sincerely appreciate Sandy Peacock, who is a member of Mr. Boone's team with State Farm. Her customer service is above par. I recently had a rather time-sensitive matter that needed attention. Sandy patiently listened to my request and followed through until we had what was needed. This would not be the first time she has rendered excellent customer service, which tells me this is consistent...a well executed work ethic. Thank you Sandy, Mr. Boone, and the entire team for all that you do with care, consideration, and excellence. Take care.

I’ve been with Vincent since I was 16 just about, now I am 28. The office staff is so personable, I’ve spoken with Vincent and Sandy over the years and they’ve been more than happy to help me every single time. This office is thorough and detailed in their work. Vincent will make sure you are equipped with all the information you need to succeed. Highly highly highly recommend this office for your insurance needs.

Mr. Boone and his team are absolutely EXCEPTIONAL! Ms. Pam is one of the most knowledgeable, patient, and kind insurance agents. She has helped my partner and I with finding the most affordable quote(s) and her professional expertise made us want to purchase more products with State Farm! I highly recommend this office!

Vincent Boone and his team provide excellent customer service. Vincent is very personable and took the time to make sure I fully understood all of my life insurance options. He is very knowledgeable and answered all of my questions. I feel very comfortable reaching out to him if I need my questions answered. All of his patience, professionalism, and expertise made me feel good about purchasing life insurance and home and auto insurance from him.

Some work in the insurance field have no idea about insurance at all, and I never had an insurance agent who has 1/4 of Mr. Boone's knowledge in insurance. I learned not all insurance agents are the same, even if they represent the same insurance company. I learned and enjoyed so much about insurance in three hours when I attended one of his seminars. I encourage people who need insurance to pay Mr. Boone and his staff a visit, and I bet you won't be disappointed.

I was relocating and needed to bundle home and auto. Pamela Walling ensured that I got the coverage I needed at the best price, including methods of payment. My current insurer does not provide coverage in my new state. Pamela got me same-day vehicle coverage as my policy lapsed. Throughout the process, she consistently demonstrated that I am valued more as a person than a customer.

We have been with Vincent Boone for a long time . The Boone agency is pretty competitive with prices with the economy what it is now.

I have been with State Farm for over 25 years, and I love Vincent Boone and his staff. Customer service has always been very important to me, with his team excellent customer service is just natural. They all are very respectful, professional and knowledgeable. Their response time with concerns and problems is incredible, I never have to worry if I will get a call back or a response. Vincent is always teaching and explaining policies, making sure I understand everything before purchase anything. If you are looking for an excellent team that wants to serve you to the best of their abilities then call Vincent Boone and his team.

We have been using State Farm and Vincent Boone for close to 7 years now. I have always appreciated State Farm for a variety of reason, however after a recent vehicle accident I am even more impressed with their service and customer care. They took care of my claim, followed up as necessary but made sure to only contact me when necessary. Everyone was so kind and caring and took care of their piece in the process. Thank you Vincent, Sandy and the entire State Farm Team!

Sandy is truly Amazing! Very helpful and knowledgeable. Always a pleasure to work with State Farm and Vincent Boone’s team!

There was an error with my current policy and the insurance agent Sandy Peacock looked over everything briefly and found the solution. She went above and beyond to straighten out the misunderstanding and now my policy has been reinstated. Sandy made my day. Thanks for your service.

I've been with StateFarm since 1985, joined Vincent Boone 1995 when moved to Raleigh. It's been great having an Agent and Team support me through Marriage > buying Houses > different cars > even helping my daughters from 1st Day driving and oh-yeah - those 1st tickets. Thank you, John & Sandy

The experience with Vincent is just that an experience! My husband & I met Vincent about 7 years ago started life insurance with him listened to his options and reasons behind them. Tonight he spent 2 hours “after” hours working with us to revisit our needs. A little back ground history in 2020 at the age of 37 I was diagnosed with breast cancer. Lucky for me I was already fully covered and locked in with great rates and I don’t have the worry of looking for a policy after my diagnosis. I’m most thankful to Vincent and forever grateful for his knowledge and genuine care for what he does.

Vincent Boone was referred to me by my Realtor 23 years ago when I bought my home. The best referral I received!

I live in North Raleigh and my house was in the path of the deadly Tornadoes that ripped through several counties in April 2011. My house was damaged by the storm.

Vincent and his team answered my questions and they gave me excellent advice. They were knowledgeable, concerned, and helpful to me. State Farm moved swiftly to get a tarp on my roof and a field inspector at my house the next day.

I feel like the insurance coverage I pay - is a great exchange for the help I receive in time of need.

Vincent Boone is that insurance agent who you can trust and depend on to deliver the support you need for your insurance needs.

You will not be disappointed.

-Audrea

Vincent Boone is the most amazing Agent I have ever met. He is deeply knowledgeable of the insurance industry and works hard to find coverage that is affordable & meets your needs. He makes a stressful process simple and stress free. I obtained life insurance through him and highly recommend Mr. Boone to anyone who is seeking insurance. I also had the pleasure to obtain auto insurance through Anthony who works at the same location. Their professionalism & knowledge is unmatched! Highly Recommended!!

Vincent Boone, and his team, are AWESOME! We have been with them (house, cars, life, and business) since 1996 (actually before he was the agent at the office). But the service is impeccable!

What can I say? I was in a bind and I reached out for a quote. Ended up speaking to a fellow Bronco and had the experience of a life time. I would recommend this office without a doubt very friendly, professional, and knowledgeable. I can’t speak about Jake from State Farm but if he’s anything like Pam from State Farm then he is awesome. Thank you for all of your help Pam you are the epitome of great customer service.