T-Mobile Authorized Retailer

I recently switched from AT&T to T-Mobile.
My goal was to keep everything I have (2 cell phones, an IPad, and home internet) and lower my bill. T-Mobile was able to lower my bill and keep everything I already had! The store manager Sabrena was able to address all my questions regarding my bill and had excellent customer service. Thank you!!

Chase helped us out tremendously. We have my brother’s father from Dubai here for a few weeks as a visit. and he was looking to get a Sim card so he could have service outside of the house while his stay here. We explored options and found the best option for him because his Sim card from Dubai doesn’t work here as it does in Dubai, he handled it very well. Also handled his language tremendously very respectful, very patient and very helpful. Thank you Chase some people cant handle situations like that and you did perfectly!! Thank you

Stopped in yesterday needing a phone after losing mine the night before. Chase instantly greeted me as I walked in. Super friendly, Very knowledgeable. Hooked me up with a great deal then once I found my old phone he switched everything over for me. He's now my phone guy! Thank you Chase.

Customer service was amazing!!! Chad worked for hours to find me the absolutely best deal to fit my needs! Katie helped when needed and taysean was very kind and kept my teenage boy busy! Lol
Definitely 10/10 recommend! Chad will go above and beyond to do what he can to get what you need!

Quentin did a wonderful job selling me the apple that fit my perfect needs! Thanks!

My husband and I spent around an hour here today, and Taysean (pronounced Tay- sean) was the employee who did the computer work. We had an extremely enjoyable time while purchasing our new phones. He made a real effort in the sales department of things. While we had to await the safe, and the computers, we were not bored. Really thank you guys for creating an enjoyable experience.

Went to pay my bill and walked out with Home Internet! Very happy! Great staff. They were all so friendly and helpful! Katie is the best! Love this T-Mobile store!

I came in the store the other day with issues with my phone. I spoke with Aj. He was very helpful and very informative. I ended up getting a new phone. I left the store feeling very confident in navigating and working my new phone. I will always come to this store for any concerns. AJ is a great asset to this store.

I changed from Cricket to T-Mobile about 8 weeks ago. I got the magenta Plan & the Internet plan. I am extremely satisfied with my new phone, my phone plan and the internet service! (I live out in the country but my internet still works great!) The employees at the Zanesville store are courteous, very knowledgeable, and helpful. I highly recommend them to anyone considering a change!

Derek Grace totally rocks. He was sooo helpful in showing me how to locate my bill summaries. Give him a big raise!

Went in to get some things set up for a new apartment and Chad was incredibly helpful. Very transparent and walked us through everything, made it easy to understand, incredible service.

Chace did a great job setting me up with T-mobile! I appreciate his customer service! Best in the city! Thank you!

My store experience was absolutely wonderful. I appreciate everyone's kindness and I highly recommend this store. Thanks so much for everything. It is Much appreciated

Chase helped me out how to set up my phone to view my account. He had great customer service.

Outstanding customer service! Chase went way above and beyond to make switching back to TMobile easy!

I had an issue activating a device ordered online that was unresolved by calling customer service. In store AJ took the time to research and resolve the issue even though he hadn't made the sale. I walked in frustrated and prepared to cancel service. I left with a new confidence in T-mobile. Thank you AJ.

Taysean was very professional and he did a great job assisting me with my new device.

Chance did us an awesome job today he is a great young man!’

Went in today to purchase a screen protector. Met an associate named William. Very professionable and knowledgable. He didnt just do a fantastic job applying it, he made sure it was absolute perfection before I left the store because he knew that's what mattered the most to me. Thanks again man!

Chace did a phenomenal job.i appreciate everything he done for me and his kind of expertise. Thank you!