MacKay's Ace Hardware

Bought an ariens 30 inch snow blower,had a problem starting,called Austin and he was very patient.
He offered to come to my home and walk me through it. He was able to help over the phone.great service.

Small, but very well stocked hardware store. Been here many times and the staff is always fun and friendly. You can tell they work well with each other and I always leave satisfied. Would come here over Home Depot any day

Amazing staff!!!! Extremely helpful and they go above and beyond!!

Nice neighborhood store but with franchise chain. Service is nice, pleasant, knowledgeable but without the bewildering size of bigger stores. Go here first for basic needs

Needed salt , the staff were really helpful good place

My favorite hardware store. They help you in every way to find everything you need for home projects, filling your propane tank or seeding your lawn. Thank you! Thank you! Thank you!

The best hardware store around! Every single time I've gone to MacKay's, they've always had exactly what I was looking for. They're always my go-to. Thank you for everything!

As a Manager of another Ace Hardware, I generally approach other Aces with the idea of seeing what they might be doing different/better. They had a greeter at the door ready to assist, the store is clean and laid out well, and checkout was a breeze. They clearly take Ace's customer service standards seriously. And the drop off point for propane by the door is an awesome idea, as it stops customers from bringing cylinders inside while simultaneously making it easier for both parties.

friendly staff. had rare drill bits

I recently moved to Westford and my 3.5 year old grandson loved watching the painters at my new apartment. I wanted to surprise him with his own painters’ tools.

My huge appreciation to the very creative and patient MacKay high-school-aged salesman, and his associates, who went above and beyond to create the perfect collection for my 3.5 year-old grandson to play!

The set included a handcrafted (on-the-spot) pint-sized paint bucket, paint mixing stick, paint color sample cards, sanding block, plastic Spackle ‘knife’, a paint brush, paint roller, painter’s ‘overall’ cover-up (cut to size at home) and drop cloth. My grandson has had hours of fun, ‘painting’ my apt. with many, many more fun times ahead until he’s old enough to add REAL paint to the bucket!😊

Thanks again MacKay Team!

Last week I dropped off a weed wacker for repair with the instructions of don't put too much into it it's old and a new one is around $100. I believe it was Jim who did the repair and kept me in the loop as to cost. The level of communication was outstanding and repair price was certainly reasonable. I know of no other small motor place where the repair mechanic calls and to say he if we do this it'll cost that. Now it works like a champ.. Thankyou

Good neighborhood hardware store. You find what you need. Much better than walking miles to just pickup a single item.

Like most hardware stores, things were more expensive than Walmart, by quite a bit. But staff was friendly and more helpful and made me feel more welcome than a big chain store would.

I was looking for a specific item and they asked if I needed help and I said yes and they brought me right to the section where they were. I chose the exact one I wanted and checked out. I got what I wanted real quick!

Staff is always friendly and helpful. Good selection.

Nice little store. I was doing a job down the street and needed a few things and they had everything I needed plus much more

Great service even though what I needed wasnt on the shelf the employee went into storage and found the exact (odd ball) size drill bit i needed 25/64th

Great staff, always find what I need. Store is small but you can opt for curbside pickup using a phone.

Excellent Service. Why pay the same iir more at the big box hardware stores, when you can get great service at Ace?

Had Jonathan Green lawn products that I was looking for. Friendly staff, I will definitely visit them again in the future