White's Ace Hardware at Geist

I buy everything I can here. It’s always a really, really good experience. I haven’t had any difficult requests, but I’ve observed several customers dealing with a challenge, and I’ve seen how well the staff cares for them. I’m confident I’ll get the same great treatment, when it’s my turn.

These folks are awesome, and I don't use that word very often. Andrea remembers your name after a couple of visits. Who does that any more? David and everyone else always get you taken care of.

The kindest and friendliest staff! Went tonight for some wasp spray and they showed us right where to go and which product was best! They even gave my 5 year old a sucker and it made his night! The customer service cannot be beaten.

Everyone was very pleasant and helpful. The store was very clean and organized.

Currently remodeling (3/10/24). But helpful and well stocked.

The people working there are fantastic
I would recommend this store to anyone
I will go back many times It's great Shop there it's great

Wanted to relate an exceptional experience at this Ace location. My father and I went to the store to get parts to repair a fixed flag pole with a pulley at the top. No "kit" available, but an employee, Barry, took interest in our project, and helped us get the appropriate parts to succeed. Very special treatment by Barry, and much appreciated! Thanks, and we will be back to this fine store!

Just bought a new car but the screws used on the license plate were the wrong size. Stopped in this morning just as store opened. Hadn't taken 10 steps inside before one person greeted me and another asked if they could help. The gentleman walked out to my car in the parking lot, told me exactly the size I needed, walked back in and found the screws, took me up to the cash register, and offered help if I needed it. All this for a $1.10 sale. If this isn't service excellence I don't know what is.

The store was tidy and very well stocked. There were a lot of cleaning supplies I haven't seen at big box retailers for a fraction of the cost of purchasing them online, which was a pleasant surprise since I just went in for firewood!

I am so thankful for Barry. I was in a serious bind and he could have just told me to purchase items I didn’t need. Instead he took care of me and when I came back to the store days later he made sure everything had worked out for me. His customer service is impeccable and I’m truly thankful.

Always a great experience. Don was the man . Helped me get in and out.

Needed part for bathroom faucet. An employee there took the time to research and help us find the perfect part.

Always helpful, and they carry what I need for most of my projects. Plus - Traeger Grill stuff!

We love this hardware store (especially Randy). Tonight, we came in a little late (didn’t realize the closing time) and the young man who helped us was so knowledgeable and patient and friendly. He didn’t rush us, he didn’t even tell us it was past closing and he couldn’t help us. He wanted to make sure we were happy and all set in our house improvement task.

We didn’t catch his name, but he was there Saturday, March 6 at 7:00 pm if that helps. If there’s somewhere I can give him a review for his performance, please let me know. He deserves all the praise and kudos. Thank you to the whole crew tonight that had to wait on us, but especially him.

Berry was a great help! I came into Ace to get a duplicate car key made. After calling multiple locksmiths with prices ranging from $160 to $229. Berry made me a duplicate key in under less than 15 minutes and under $20!

It’s always a pleasure to shop here for the items needed at home. I’ve always gotten fast and friendly help from the staff members here.

Good, friendly service and surprisingly wide range of goods for a small store. Particularly love looking at plants and shrubs in the outdoor garden, with the resident bees and butterflies helping me choose the most popular plants this summer! Highly recommended.

I have always received excellent help at Ace. Been going here for more than 15 years, never a bad experience.

I am blown away by the service I just received from Barry. Called to see if they had an edger in stock. Bye the time I got there Barry had it put together and even came outside to demo it for me.

I will be driving the 30 min (passing up at least 2 other ACEs and multiple other stores) to this store from now on.

Don was the expert that helped. It was a great experience. Painless.