UVA Health Pantops Pharmacy

They are the best of the best and I will strictly be using this pharmacy from now on. I must’ve called them 10 times today trying to get a prescription filled and they never made me feel like I was annoying or inconveniencing them in any way but rather they were happy to help, I was met with nothing but patience, kindness, understanding and empathy every single time. They really took the time to make multiple phone calls for me including calling another pharmacy to get a prescription transferred to them, calling my Drs Office, calling my insurance company multiple times, and calling me back to keep me in the loop multiple times . I have never had a pharmacy put so much effort into helping me with something all while treating me with so much patience and compassion. The two women I spoke with that answered the phones were kind and incredibly supportive. They gave exceptional customer service and were both the real MVPs if I could rate this higher than a five I would I can’t emphasize just how much I appreciate how much trouble they went through for me today and how kind they were every time we spoke. after being treated like a nuisance or just another body at other pharmacies for years this re-stored my perspective of humanity and I appreciate them so much and they deserve to be recognized for what they bring to this pharmacy.

Tired of leaving CVS upset and in tears every single time you need a prescription filled? Looking for a pharmacy that’ll treat you like you actually matter as an individual? Switch to this place ASAP.

Seriously, thank you guys :)

Patient, polite, & slightly long-suffering. I had just finished a very long appointment down the hill & had some difficulty finding the pharmacy for the first time (top of hill). They were closing in a matter of minutes & still took the time to fill my several anti-nausea prescriptions. I will be forever grateful 🙂.

Super nice staff!