Access Medical Care Monroe County

Access Medical Care is a first class facility with first class Physicians, Physician Assistants, Nurses, Nurse Practitioners and administrative personnel. They offer a wide range of professional services and their prices are adjusted for low income people.

I've been to many doctors. From general practice to neurosurgeons. Dr Haun is the best doctor I've ever met. If you want someone that will give you straight information and reliable advice this is the place to go.

Dr.is great all the employees are friendly

DR. JAN HAUN IS AN AMAZING DOCTOR! VERY PERSONABLE LISTENS AND STUDIES .. EXCELLENT DOCTOR!!!!

Love doctor Dr Levin she is a great doctor and listens to me about my concerns and needs

They are awesome old school doctors

The very best place place to get awesome medical treatment.

My Primary is here- Dr. Hahn. They have a x-ray machine, and blood draw lab and despite frequently changing the computer system the staff is so very friendly and helpful. Dr. Hahn is very knowledgeable and kind. The office is clean and quiet, and seems to be well organized. I used to drive up to UT for my primary- I am thrilled to have a such a great Doctor here in Madisonville

Dr Levin is great but sometimes the wait time is long and I think that should be addressed because that would make the whole place really good.

Long wait time after appointment

Office seems to be chaotic each time I’ve been there. Staff seem irritated and hectic during my visits. This last interaction was to request prescription refills for maintenance medication. Pharmacy faxed 3 refill authorizations but nurse said they never received them. I called and spoke to a nurse and requested refills. She said she would take with Dr Levin but I never heard back. I called again and another nurse asked me why I hadn’t had one prescription filled in over 10 months. I explained I had refilled it 3 months ago and received a 90 day supply. She also asked why I didn’t request refills when I was there for my last visit. I explained I didn’t know I was out of refills. It’s been over 2 weeks and still haven’t received my refills. Now Dr Levin is out of town and have to wait till she returns. The nurse made me feel like I was doing something wrong and I asked if I had done something wrong. That’s not how a patient should feel from their doctors office. It’s time to find a new doctor. Hopefully the next doctor’s office will be less stressful.

Patience shouldn't have to wait months for referrals in the referrals shouldn't have to request records over and over again because this office has nothing but incompetent staff. When I went for my first appointment I was very impressed with Betty but it's been totally downhill since then. I am totally without medication now because the pharmacy never got a renewal for one of them and it's been 5 days. Definitely finding a new primary starting in January 2024. Have actually never seen a doctor at this practice.