Lou Bachrodt BMW

Thank you to Gabriel Carrion for all the help provided to help understand my 1st new 2024 BMW X2. The staff was very friendly and service was amazing. I highly recommend Lou Bachrodt. Couldn’t be happier with my choice.

Lionel was incredible to work with in the process of leasing a new VW. He is a delightful and thoughtful person who is very knowledgeable and efficient. Despite some technical issues, he made the process feel simple. I appreciated his advice and recommend him to anyone interested in buying or leasing a VW or BMW! It was worth the drive from Chicago.

10/10!
Salesman Anthony was extremely transparent and upfront about the whole process and helped ease my anxiety about the buying process. Will continue with business with them from now on!

Pulled in, mid-8 hour, solo roadtrip with a potentially overheated 330e. Employees went above and beyond the call of duty to assist me. Thank you so much for your help!

Mr. Lionel Vil was tremendous to work with when purchasing my latest vehicle. He was very knowledgeable and relatable that made me feel at ease when purchasing. I highly recommend working with Mr. Lionel Vil if you are looking to purchase your next car!

Just bought a new 23 M440i. No hassle no gimmicks. Got a great car from great people and they made sure to get me in and out as quick as possible while being satisfied.

Bought my 2nd BMW from Bachrodt with the help of Lionel who is GREAT to work with (I came back because of him!). He makes the experience a good one. Their staff and service dept are friendly and helpful…unlike many dealerships!

This was the best experience I had shopping for a car. The manager we dealt with name was Naim. Highly recommend going to see him, he was great all around, great communication, went above and beyond to work with me. I would recommend Naim to all my family and friends. Keep up the great work. Definitely will be back for all my future needs.

Great experience. Great communication. Great people. I dealt with Naim the manager. He was very professional and personable. Highly recommend him to everybody that is buying a car. Keep up the great job.

By far the best experience I've had shopping for BMW's. Lionel is courteous, professional and well-informed. The manager Naim is so helpful and gracious. Truly a cut above the rest!

In April I came looking for a bmw x1. Although this location did not have one Kyle still took the time to help me find one at a different location. He went above and beyond for me! I’m truly grateful for his help and dedication. He proved not all dealerships are in it for the money and some actually care about their customers.

I live just over an hour away, but they had a new BMW 440i that was close to the build I wanted. I had been calling around for months looking for this car. I had talked with Lionel a week earlier, and he saved my info, texted me the details when a car arrived. I drove down to take a look and never was I pressured into anything. After deciding to purchase it, I had to come back in the coming days with proper documents. In those few days, communication was great! They again never pressured me to use their bank, or buy this accessory, etc. Upon my return to pick it up, the car and paperwork were all ready for me. It was extremely smooth.
I have always only worked with a local trusted dealer in my area so I was already uncomfortable going to a dealer that I've never dealt with. I've worked at car dealers in the past, so I understand some of the games and dishonest tactics dealers can use. I did not get any of that with Lou Bachrodt BMW. Lionel and Naim made my experience great! Thank you!

If you’re going to buy a vehicle from Lou Bachrodt BMW, you have to work with lionel and Naim. They aren’t there to scam you and take unexpected/un explainable money from you like Anderson Hyundai will.
These people are very genuine and friendly. Also very knowledgeable with their vehicles and finance.
Alhamdulillah!

Have had a decade of experience with this group via my family and my own personal experience.

They do a phenomenal job for where it really counts,customer service.

The team I’ve worked with , Lionel (A+ , great personality , knowledgeable, and goes the extra the mile to make you happy) and the service team (Nik and Omar)... They will work with you to get issues fixed in a timely manner and reasonable timeframe.

This is a smaller team then maybe at the larger Chicago type dealers but I don’t find that to be a negative. You may not get a “nanosecond response” on your query, but I can accept this.

What I appreciate most importantly is the feeling that I’m not just a number in their sales, but someone they want to keep satisfied.

The group has done a great job with their service.

Very Satisfied,

Cheers

Just bought a BMW X5 from Lou Bachrodt. Very impressed with their professional, yet friendly and efficient demeanor. Lionel was personable, professional, knowledgeable and he and his team went out of their way to find the best rates for me. And when I had a question about the car after the sale, Lionel not only talked with me, but then send an email confirmation listing the solutions for my questions. I would highly recommend Lou Bachrodt and Lionel for your car acquisitions!

Great experience. Sam Ferrille was our salesman. he has been there for a long time and we can see why. besides a great sense of humor .He listens to what the customer tells him, then he offers all the options possible. Best car buying experience. Make sure you ask for Sam if you go to Bachrodt Chevy.

Nick in BMW service does a great job. Lionel is personable and trustworthy. And I just met Vick, a Navy Veteran and a new salesman here. Very good experiences every time I visit.

Just bought a new 2023 BMW X3 and I had a great experience with Lionel. He made our buy a fun and exeptional experience. I would recommend this dealership to everyone when buying a car, thank you!

Gabriel made the car buying experience so easy. Very friendly and compassionate. I highly recommend going to him next you need a car.

Was looking for my dream car and Naim found it for me! Great customer service, Lionel and Victor were very helpful in the process. Love love love my new BMW X3. Thank you!