Forest City Ford, Inc.

Buying a vehicle at Forest City Ford was simple. Staff there are very helpful and honest. Ben was fabulous and I look forward to doing business with him in the future!!

Brought my Escape in when extreme sub zero temperatures caused it to not want to run after starting. They were friendly and helpful on arrival and I really appreciated them lending me one of their loaner cars to get to work in Mason City for 3 days while it was being looked at/serviced.

So impressed!! Everything in my van was gross and dusty after going to Mexico twice in it and being out in the desert. They did a phenomenal job getting in all the little crevices and tight spots to make sure it was spotless. It feels brand new now!

Very friendly employees and guys in the shop did an outstanding job!!! Very satisfied with work and will continue to use them.

I had a really good experience at forest city ford, truck was towed in to them and problem was checked within a reasonable amount of time. Thankyou

Everyone that works here is knowledgeable and so helpful! Thank you! Can't wait to buy my next vehicle here now that I'm a Ford girl! Until then though they will do all the servicing to my Edge!

Forest Ford did an excellent job of fitting me into the schedule….I was traveling through Iowa, from Montana, and needed an oil change on my 2023 F150….BOOM! In and out in 30 minutes…
Great Job everyone!

Absolutely a best of class purchasing experience, backed with trusted service team members, and simply good people supporting our automotive needs.

Professional and pleasant staff. They have provided me services many times. Always good results!

Our first experience was awesome. You won't be disappointed. So far so good with our water pump & a/c compressor being changed out.

Stopped in to have my a/c checked. The fuses all checked and found to be ok. I decided to continue home to Florida using the RV roof a/c. The technician and service manager concurred that was the best alternative. I was not charged for the time they spent on troubleshooting. I highly recommend this Ford dealership.

Excellent customer service. Highly recommend doing business here.

Very pleased with the fast friendly service and quality of the work done thank you so very much

I always have a great experience with Forest City Ford! From purchasing cars to up keep. They are great people and excellent service! They also have great communication! We enjoy working with them!

Always a good experience dealing with Forest City Ford. They have a great staff and will go that extra mile to please their customers.

Josh was excellent to work with when we bought our two cars. The service department has been great to work with on oil changes and one small warranty repair. Great job, Forest City Ford!

This was my first time purchasing a car from a dealership and honestly I would only ever want to purchase from Forest City Ford from now on. The whole process was quick and easy and they do not try to upsell you on things you do not need. Definitely will be referring friends and family there in the future!

This is the second Ford I’ve bought from Forest City. I always have a wonderful experience. Both times I’ve purchased with Pete Gau. I enjoy his no pressure sales approach. I also want to give a shout-out to Michelle who came in on her day off to finalize the purchase of the Ford Bronco Sport.

We had to buy a car after an accident so weren't really excited about it. Our experience with Forest City Ford was phenomenal. Josh put us in the right car at the get-go and took the time to explain all of its features; and Michelle was so easy to work with on the transaction side. The customer service is truly exceptional. They will be our first stop for all future car needs!

Wonderful people and great service. I had an oil change and service on my Explorer as well as a minor part replacement and recall work, all done in one appointment that took approximately 2.5 hours.
They provided me with a courtesy vehicle so I could make a meeting in Forest City while they worked on my car.
Good experience as always at F.C. Ford.
Thanks all!

Back for return business yesterday 2/23/23. This time to trade vehicles. Ben & Pete are always great to look for new or used vehicles for their customers. The staff there is fantastic.
Thanks Ben and Michelle for working with me to get me in a very nice new to me F150.
And thanks for not being the overly aggressive, hard sell salespeople that I often run into. Just good friendly people.
5 stars out of 5.