Shoals Area CBOC

Best VA clinic around has been my experience. I know from time to time the phone doesnt get answered but you will see that anywhere. My health care at this facility gets a 5 STAR PLUS ratings. Receptionists do their job so not being overly friendly does not come into play. The nurse for Dr. Thompson is spot on, friendly, and never fails to ask how I am feeling. Dr. Thompson never rushes through my appointment. He tells me whats going on with me,and then asks If I have any questions or concerns. I am well taken care of.

Always great! They try to treat everyone with respect, kindness and dignity even to the ones that come in upset, and rude, and just blasphemous. Not no way like an individual should act when wanting to be seen for their ailment or illness. I personally enjoy going to the Sheffield CBOC for VETERANS CLINIC on Cox Boulevard in Sheffield. I get treated very good by most in the CBOC, some of the girls are new and do not know us Veterans very well. I hope that they get better as time goes forward. The girls that have been there a little while treat me with dignity, respect and honor. These girls are wonderful to me.
Yours truly,
William A. Townsend
Disabled Veteran US ARMY Retired

As a veteran, I feel very privileged to have the Shoals area CBOC located in my home area. They take excellent care of all my medical needs. Everyone there is so nice and attentive to each and every veteran and their familiy. The doctors, nurses, and support staff are some of the best in the country. Thanks Shoals area CBOC for all you do for us.

The Doctor and entire staff truly care about each patient as an individual, not just a number. They take time to listen and to explain. Exceptional medical staff and good people.

I have never had anything but positive experiences. All of the personnel are professional, friendly, respectful, and helpful. I am truly blessed to for the treatment from the staff of the clinic.

One of the best clinics in the nation. I have received excellent care. I love my primary care and mental health providers.

Ex military personnel they do a great job and helping their vets

Great results of resources and the best VA HEALTH CARE I'VE EVER KNOWN!

Care is great if you can get an appointment. There's a 50% chance no one will answer the phone. I usually have to call Birmingham and stay on hold for 30 minutes.

Perscriptions for drugs you dont need but refilled automatically like it or not. Doctors are NOT available 98% of the time and you talk to a host of "Nurse Katchets" that came out of the script of "ONE FLEW OVER THE Cuckoo 's nest. They dont like patients, blind schedule everybody, push pills and basically just dont give a damn. Try to force you to go to Bham for healthcare - even though it is 80 miles away and VA defers to local private Doctors per VA rules. BUT VA Sheffield makes their rules up as they go - and ALL the rules are there to protect their bread-basket job and NOTHING else. The nurses will not even tell you the names of the THREE doctors that works there; since the main charge of these quack nurses is to keep VA patients from trying to access actual VA Doctors. All in all a horrible excuse for Health care and is it any wonder Congress continues to try (without results) to make these farcical idiots accountable!@

This VA drags there feet when it comes to the care of veterans. All services are in Birmingham and they offer nothing here to help find out what issues are going on with the veterans health.

This is my latest experience with this place. I have tried to call three times to reschedule an appointment for my husband and cannot get a human to answer the phone. So I guess if you want to get something done you have to physically drive over there? Beyond frustrated I would give less than one star ⭐ If I could!!

Tried to reschedule an appt. Can't get an actual human on the phone to do so.