Kroger Pharmacy

I've always gotten prompt service.

Great store good gas at a great price

Always consistent and courteous service!

Best pharmacy in Laurel Mississippi

I have been a customer for 2 years after being a loyal walgreen customer, the staff at kroger makes you feel like a friend, especially calling you by name and seeming genuinely interested in your health, dont change a thing. Thanks and I look forward to continued great and appreciated service.

1st encounter- I just moved All of my rxs to Kroger pharmacy in Laurel, MS. I called on a Wednesday and asked for the pharmacy to transfer my rxs from CVS. The young white woman said it might be a week before they would be able to get my rxs transferred. She insinuated that she didn't really want to do it. She told me it would be better if the dr. transferred my rxs. What? The rxs are already at a different place. I told her that the dr. would not be calling in my rxs again.

I told her that I wanted the Good rx price. My dr. told me that Kroger had the best good rx prices and I looked at all of my rx and yes they have the least expensive medicine. The employee snapped back that they couldn't guarantee those prices. Yes, they have to-Kroger Pharmacy has a contract with Good rx where they are bound by the contract to honor the good rx prices. Plain rude and doesn't seem to like her job working at the pharmacy.

2nd encounter-I went to the outside window to pick up a rx. I had never used the window before. An African American woman came to the window and I didn't know you had to push the yellow button to talk. She said I can't hear you you have to push the yellow button. One of the female employees made a smart remark, saying you know you're supposed to read lips. The employee at the window smiled and held back laughing. Rude employees, especially the white ones.

3rd encounter-once again, I called the pharmacy to get my last rx transferred from Walmart to KP. It was the same white woman I talked to in the first rude encounter. The moment I said I need a rx transferred she started saying it may be a couple of days before they can get it moved.

Tired of the Laurel pharmacy employees being rude to me. My business helps them keep a job. How would they feel if their mother's or any family members were treated that way? At the end of our conversation I said thank you and she just hung up in my face. She does not value her job.

Whoever is over the pharmacy needs to have a serious conversation with all of the employees. If they don't change their rude behavior I'm going to contact upper management and file a complaint.

I used to use this pharmacy for years. Today is my last day. They have constant issues with getting my prescription order from my Dr. They never have my refill ready even when I call ahead, and today it's 8:20 A.M. (they open at 8 A.M.) and NO ONE is here. I will take my business to a locally owned Pharmacy from now on.

Worst staff I ever dealt with, horrible attitudes and they don't give you information that's important, wife went to ger prescriptions came home and found 1 missing, they didn't tell her it was denied until she drove 30 miles home and called. I'll stick with walgreens

Kroger pharmacy in Laurel Mississippi shorted my prescription by 10 pills. I called as soon as I counted them when I took my first dose when my husband got home and they said there was nothing they could do. It was a 43 dollar prescription after insurance. Kroger just lost all of mine and my family’s business. It’s a shame that after all these years I have to find a new pharmacy. Feeling very disappointed in people right now.