Caliber Collision

I recently took my F150 Raptor to Caliber Collision for some repairs, and I was thoroughly impressed with the entire experience. From the moment I walked in, I was greeted with professionalism and care. James Southers, the manager, truly stands out. He made the process incredibly easy and stress-free, guiding me through every step with exceptional clarity and detail. His communication skills are unparalleled—he was always available to answer my questions and provided regular updates on the progress of the repairs.

The team at Caliber Collision worked quickly without compromising on quality. I was amazed at how fast they completed the repairs, and even more impressed when I saw the final result. My truck looks absolutely fantastic, just like new! The attention to detail and craftsmanship were evident in every aspect of the work.

Everything about the experience was smooth and hassle-free, from the initial assessment to picking up my vehicle. I highly recommend Caliber Collision to anyone in need of vehicle repairs. They combine speed, quality, and outstanding customer service to deliver a truly excellent experience. Thanks to James and his team, my truck is back on the road looking better than ever!

So glad I came here for my car repairs after a deer hit my car. Working with James was great, he was prompt in responding to any questions I had and very friendly. My only complaint is I can’t come here for all my general car repairs. The front desk was also very friend and accommodating. When I pulled in to pick up my car, I didn’t even realize it was mine at first. Thank you for giving me back what felt like a new car!

Stupidly drove the front bumper over a rebar sticking up in a parking lot. Went into reverse which created the problem of the front bumper being pulled away from the van. It is a Mercedes Metris camper and almost new. I paid out of pocket for the repair. I also asked them to install an after market brush style bumper, since all this front end work was being performed. The staff are great and extremely professional.
And the van looks new again!

I blasted Bambi at 4am on a Monday morning. Never a good start. But after calling my insurance company, i had to call a body shop. Most of the folks I asked recommended Caliber, so at Lunch I called. Sabrina was incredibly Helpful, walked me thru the whole process. When I took my car up there, James walked me thru everything, very professional. very thorough and detailed. The estimate was reasonable. They called me back about 4 days later, informed me of where they were in the process (waiting on parts), talked about how much longer it would be. To my delightful Suprise, I was called 5 days before the estimated completion date. Ready, and in perfect condition. I would highly recommend these folks to anyone who need a collision repair professional!

Great experience with Caliber. They are hands down the best body shop in town. They had our vehicle done ahead of schedule and under budget and kept us updated the entire time. James was great and very easy to work with; I can't say enough good things about how he handled the process. We will be taking all our fleet vehicles here in the future if the need arises. Thanks again!

I had a wonderful experience at Caliber Collision! They were courteous and helped me all the way through my repairs
I would recommend them to everyone! I know that I will come back for all of my repairs!

Definitely really good work, done fast, they even did a full detail job inside and out which wasn’t expecting but did a really good job at it tool, Definitely recommend coming here for your repairs

I don't often review anyone. However, Caliber Collision, on Northside Drive, does the best work and has the BEST customer service. Thank you so much!!

Outstanding, high-quality work and terrific service. James and the team did.a great job communicating what to expect. Highly recommended!

Great people and great service! Would definitely recommend! Whether you are in the Charlottesville area or not!

Great service and I would highly recommend! Caliber kept us updated through the whole process. The repair and paint are perfect.

The Caliber Collision on Northside Dr. did a thorough job with both the estimate and repair work on my pickup truck. They kept me up to speed on the progress of the repair and worked well with my insurance company. Sabrina, who works the front desk, was a godsend.

Extensive damage to the front end was fixed in a timely fashion, all sensors were repaired correctly and everything was re-calibrated properly. The car was returned cleaner than it was when I dropped it off - a nice bonus.

Sabrina and James are the best. I would recommend.

Hands down best experience.

Great service! Wonderful people!

Wonderful customer service an would highly recommend

Great service, highly recommend!

Great costumer service!

Repairs were well done and earlier than expected finish date. Staff is friendly.