Bank Midwest

I have had to switch banks multiple times due to moving and the bank as well as Ilse at this location have been phenomenal. Ilse in particular is beyond helpful and always so kind. If you decide to bank at this location ask for her help and you’ll never have any issues.

In March of 2020 my bussiness was closed due to covid-19. Then they came out with the Paycheck Protection Program. I Called Bank Midwest and was given to Mishel Phillips she was so much help she worked with me from begining to end on the application. She worked all day Saturday Thur Sunday evening until we had everything I needed. I could have never have done this without her help. Bank Midwest should be proud to have her on staff. Everyone should take lessons from her on how be be outstanding person and employee. Thanks Mishel for all your time and never getting tired of me calling!
Marlene Rehmsmeyer
Hearthstone Adult Day Care

I have never written a review in my life. I went looking for your bank Midwest site. My name is Ronni Gochee I’m CEO Founder of Hope Dental in Blue Springs. We a a non for profit 501-C3 that does full dentistry in blue springs Jackson county Mo for kids and seniors. We’re small under a million dollar charity. But we see thousand of kids and adults a year. People that would never get to see dentist .we do dentures extractions cleaning filling sealants cleanings. Everything u would do in dental office. We also r mobile so we can go to schools or nursing homes. It’s been a hard year for us. So when the PPP money came available we contacted bank Midwest we found a Angel in Mishel Phillips. I can’t tell u from the day she called me back she has supported us and made this difficult time so easy for us not her. She has kept in contact made sure we were ok. Just finished our forbearance paperwork. I know my friends r struggling with there banks. I have opened saving account there opening checking account going to give my staff 150.00 to to change their banks. I will be telling and putting on our company web site what a great job this little bank with the biggest heart and compassion for all their business and customers big!! And small. Thank you again Mishel Phillips. I will mention you and your bank in all my meeting forever. Bless you. All
Ronni Gochee, CEO
Hope Dental

Michelle was awesome! Our account was being overdrawn because of an error and she called me right away so I could arrange for it to be taken care of before the account was overdrawn. I appreciate her checking on our situation and also for letting me know about it so that I could take care of it without getting penalized! Thanks Michelle!

Mishel Phillips from Bank Midwest has been WONDERFUL in working with some of the problems we have run into. From opening a business line of credit to helping us deal with problematic checks, she has always been cheerful, efficient, effective, and willing to do her best for us, her customer. I am impressed with Bank Midwest as a whole and Mishel, specifically. Thanks for the great work.

I highly recommend this bank! I’ve been banking with them for years! Mishel and Nick are always so helpful and willing to take care of any questions I might have. Just the other day I went in there to transfer some funds into a savings account! Nick sat me down in his office and created a saving account for me. He was extremely Polite and he did it super fast I was impressed! So now I’m planning on taking my 2 young kids (8) (7) up there to get them started on a saving account! I know kids can get a little wild and uneasy at times but with Nick helpin us I’m not worried one bit!!!

I had trouble with the atm and spoke to client services and they were rude and not helpful at all. Was about to close my account and went to the Blue Springs location and met with Mishel Phillips and she was able to handle everything and was willing to go above and beyond, extremely professional, and was highable wouldtonresolve everything. I would highly recommend the Blue springs location with with her as manager. Thank you Mishel!!!!!!!!

I have been to other banks in the industry but what I find at Bank Midwest in Blue Springs - are people who truly care, have a sense of urgency, and the willingness to help.

My company applied for the PPP loans. Michel Phillips did our loan and it was fast and easy. I look forward for future loans and business with Bank Midwest.

Llse was fantastic!! Went above and beyond to assist me and made it as simple as possible. Spectacular branch with even greater people. Would highly recommend Bank Midwest if you’re looking for a bank

Amazing team and they are so nice and friendly. I was introduced to everyone and they made me feel like I was more than just a client

Friendly staff. Never had any issues banking with them, I have been a long time customer over 15 years. Great service!

Very helpful to us senior members

Very fast and friendly people.

Don't know yet sorry

I've had an account since 2014. They closed the location close to our home some time ago and its a hassle to drive clear across town. We go in to close our account today and are told because there are pending charges still not processed, we have to wait. This bank is slow to process pending charges. Then I get home and check my app and it says we got a manual payout for our balance! I know I made the right decision to change banks. This is unexcusable. I'm hoping it gets cleared up tomorrow.