Muscle Shoals Eye Center

We've been coming here for a couple of years now. Always been super friendly to my daughter and gotten her glasses as we've needed them.

This week her eye started bothering her and it kept getting worse. We showed up Wednesday morning without an appointment as we needed to get in and find out what was going on. Turns out, she had a eye infection. Dr. Kachelman was super awesome as well as the other ladies in the office. So thankful they got us in and got her prescription to get her eye better.

Apologies on a very late review, and I use an online pseudonym but I'm a real patient, I swear! I went in for an eye exam a year ago after my room mate's foster dog chewed on my glasses. The staff is very friendly and helpful. When I told the doctor that the glasses I was wearing to the exam were an old pair with an out of date prescription he gave me a contact lens exam for free and 2 free packs of sample contacts until my glasses came in. I only just thought about reviewing because today I couldn't find my prescription to order a spare pair online. I went to the establishment and the woman at the counter happily assisted me and was very kind! Thank you for all of your help, and when my prescription runs out next February I will be back for another exam!

I had an appointment here, there Customer service is Top rate. My new glasses are awesome the frames are beautiful. I have contacts and I will use them tomorrow and I am looking forward to that. Superior Customer service.

I don't have vision insurance and chose this place partly because they have a 20% discount off the eye exam for people uninsured. I paid $60 for the eye exam. They had a kids' room that my kids (ages 3 and 5) played in while we waited. The wait was not long to get in a room. After my eye exam one of the ladies showed me 3 long rows of frames that were part of a $99 package for uninsured patients. At first I wasn't going to buy frames there because all I saw were mostly frames $200-$400. But after talking to the staff they showed me the frames that are in the $99 budget. The $99 package includes frames, regular lens with an option for glare free coating, an eyeglasses case, and a bottle of eyeglass cleaner. The reason the frames are marked down is because the frames are discontinued frames, but they are well made. The selection they had to choose from had a wide variety of styles. If you choose not to get the $99 budget package, uninsured patients get 20% off any frames in the store. I got the $99 budget package and my glasses came in one week later. $25 from their eyeglass sales go to charity automatically when you buy from their store. I highly recommend this place. My daughter (5) had her first eye exam there before she started school and was comfortable with the staff. They also have a machine that for $20 you can skip being dilated and use the machine that gets the same information on your eyes as dilation would. On your first visit you are not charged for using it! I used it and it was comfortable and I liked it better than being dilated. It takes 5 minutes to use literally if you follow the instructions they give you. So all in all, I was very pleased with my visit and will go back there for future needs.

Mason provided excellent service helping me choose the frames to fit my face! He was professional and knowledgeable about anti-reflective coatings and even drew an illustration to help me understand the concept. He's a keeper! Thank you Mason.

I have been using MSEC for several years now and have never been disappointed with my experience! Their selection of glasses is great and the place is beautiful. Amanda Brown was exceptionally helpful at my last visit and made sure everything was done in a timely manner!

I am so glad I went to Muscle Shoals Eye Center to look for my new glasses!
A member of their staff Emily parker went above and beyond helping me pick out the perfect frame for my new glasses!
I couldn't be more pleased with my experience here!

Muscle Shoals Eye Center is an amazing eye center! Such a warm and welcoming environment. Ms. Kelsey Davis helped me and she really new her stuff. She was so very helpful and extremely friendly. 10/10 would recommend.

I had Kelsey as my person who did my work up and she could not have been any sweeter or more helpful. I ad a certain insurance that covered more for my glasses that I did not know about and when I found out it completely changed my options and I was able to afford the glasses I really wanted. I would have be so lost without her help.

Staff was so friendly and helpful. Jessica and Ashley gave me their honest opinions about my glasses to help me choose the right frames. Dr. Thigpen is so sweet. Highly recommend!

I can not brag enough on how helpful Amanda at the Muscle shoals location was!! I ran by with just enough time to get in before they closed and she went above and beyond helping me regardless of the fact that it was closing time! She handled all of my problems with an amazing attitude and very professional! 😊

Came in with a problem with my glasses. At the front desk, Jessica was very helpful and quick to help me solve my problem! She was sweet and knowledgeable . Will definitely be back for more glasses!!

I have always had a good experience here but kasie laster made it Wonderful! I was uncomfortable about needing glasses but she made me feel great about it! Thanks again!

I highly recommend Muscle Shoals Eye Center!! Very classy office and amazing staff to work with. Taryn Prince went above and beyond to help me find the perfect Glasses!

I have been a patient at the Muscle Shoals Eye Center for years now! The doctors are great, and Kasie is always super helpful with choosing new frames and answering questions!

I knew this was going to be an extremely easy experience when I walked in! Ut immediately felt like home- superior customer service with a huge selection of framea- I am so glad I found them!

Absolutely great experience great staff can't say enough about them I was reading Pass reviews insane where a disgruntled employee posted that any post with over three stars was made up from the employee's I'm sorry I never work there and I got great service and cannot believe all the reviews are made up as I was referred to this place from a friend that gave it equally High reviews

Taryn is very knowledgeable of all products and brands they offer! She makes the process so easy! If you need your eyes checked, go see them!!!

Don and I had to go by to get his glasses adjusted, which they do for free. It didn't take 5 minutes!! The ladies were as friendly as ever!!

Dr Brewer is the best I've seen .He seen me on a Sunday morning with a smile,this doctor is one in a million