Republic Services Sangamon Valley Landfill

This review is about Brittany McLaughlin. She really does a great job in her position and is great about communicating. I honestly don't have too many that I deal with that do that, so it's definitely noticed and appreciated. She has been a big help to our school district ever since we started dealing with her. I wish we had her long before we did.

They let me drive in to drop off my recycling since my landlord won't let me pay for a bin.

Complaining about the 1ton minimum?!:
"All eligible city residents qualify for free scheduled residential curbside pick up of up to six (6) items per calendar year. Pick up can be divided into two (2) transactions of three (3) items per scheduled pick up or one (1) scheduled pick up of up to six (6) items."

Customer service was excellent.

Updated 2/15/24 - They charge $125.58 for the first 1800 pounds. Hours 6:00-3:00 M-F If you'll be unloading your trailer or truck by hand (not a dump trailer) then the closing time is 2:30pm to make sure you have time to get it all unloaded. For hand unloading they may direct you to an area of roll-offs so you can unload without being in the way of the big guys. If you have a single bulk item I'd recommend scheduling the pick up curbside and save yourself the aggravation. I paid $20 (+ an annoying $15 admin fee) to have a couch picked up on my regular collection day vs taking it to the landfill myself. For both Curbside pickup or landfill drop off - They don't accept items with circuit boards, so Dishwasher, washer, other appliances need to go to a recycler also no liquids, chemicals, etc.

This place is a real dump. There’s trash everywhere!!!

My recycling hasn’t been picked up in a month. Recycling is free so I wasn’t a crank about it for the first few weeks. But over a month later my recycling bin has been sitting in the same spot. I called they said it would be picked up yesterday at the latest. Still sitting there full!!!

09/20/2024 I55 Northbound truck #1215 almost hit me merging into my lane, causing me to hit the brakes while moving with a 140,000lb oversize truck. Unfortunately, google won't let me upload my dash cam video. What is wrong with you!

Never pick trash up on time have made several calls . My Trash it outside the night before on the road can't be missed and yet it always is . Drivers blow throw stop signs. It's a complete mess . You pay for services you don't get. I wouldn't give them a star If it would let you .

They took over Waste Managements service,and in the process of trying to keep it a business secret neglected to train their staff on their new routes.

Trash pickup currently runs once every three weeks.

No matter what size your load in a pickup truck, it is $88 now (just verified) just to go thru the gate. Whether it is 200 pounds or 2000 pounds, they charge the same per load. GREEDY! A small load should NOT cost the same as a giant one! What a rip off!

$84.95 is the min. Charge for a small load... 2 lbs all the way to 2 tons. If you have a small truckload of items to take to dump.... $85.... Do not use these dudes.

This place minimum charge is $103 for up to a ton. Took the load to my home town and paid $30. There is no minimum charge and they charge per pound.

They aren't open on Saturday and its 85 per trip or ton. Sucks