The UPS Store

Dominique is most amazing! I have been going to this UPS Store for the past year or so now. I have always had the distinct pleasure of having Dominique help me out each time. What a fine young lady! She knows her stuff and I only spend minimal time there. She makes the out of the way trip well worthwhile. Thank you Dominique!!!

I went in to the store today and Dominique helped me. I’ve been in there before and she’s been the one to help those times as well. Every time she is very polite and personable and has excellent customer service skills. Even my grandson was talking about the “nice lady.”

Allen and Dominique are beyond excellent! They are always so pleasant and go way beyond basic customer service. I go in VERY frequently and they are both always so helpful in every possible way! They never make anyone feel as if they are a "bother". Truly the best customer service around. They are the reason I use this location for all of my shipping and mailing needs.

Dominique was awesome Always cheerful and informative. She gets it done quick and efficiently.

Dominique was wonderful tonight despite being very busy she was extremely patient with me and helped me get everything ready to ship out. She is an extremely wonderful employee and an amazing person.

I worked with Jonathan. I went there with a huge shipment and a huge box that it didn't quite fit in. The massive boxes for sale were not affordable for me. Jonathan really helped me out to make it work. He was creative, resourceful, respectful of my time and finances and crazy knowledgeable. I highly recommend Jonathan at this UPS store. Thanks again for the help!

Dominique and Allan have the best customer service skills that I have seen in a long time. They are so helpful and patient. If everyone worked with their beautiful attitude, this world be a happier place! Thank you to Allan and Dominique

Love this place. I would rather drive from Johnson City to Colonial Heights just to drop my package off here. Dominique is the best hands-down.

I always know, when I drop off anything at this location, that my package is in good hands with Dominique. It always lights up my day, seeing her big smile when I come in.

This UPS store is by far our favorite in the region. Dominique is always so helpful and friendly! I used to dread coming to ship things, but Dominique makes it such a pleasant experience and everything is so much easier. As silly as it sounds I genuinely enjoy coming in and seeing her there! Very happy we found this little store and always extremely happy with the friendly prompt service we always receive.

Dominique understood exactly what I wanted to do and she took care of it. She was very pleasant throughout the entire process as she explained everything she was doing!!

I read the reviews on the UPS stores in my city and hands down Dominique was most outstanding and knowledgeable.

This store is great! Of course, it all starts with the employees - Allan and Dominique are the best. I have been in this store several times, sometimes to return Amazon products, a couple of times just to ask a question, and yesterday morning to ship an awkward sized item that means a great deal to a family member. Every time I walk through the store door I get a Hello and a "how may I help you" greeting and then my request is handled efficiently and respectfully. Outstanding customer service that I receive from both Dominique and Allan will bring me back again and again. Thank you!

Dominique is wonderful! She is always very helpful, cordial and friendly. Dominique is very knowledgeable of her job. Anytime I need to go to UPS, I try to go to the this store, so I can see Dominique.
All the employees at this location work very well together. They assist each other and are respectful. This is a very good UPS store!

Very easy shipping experience. Staff was very friendly. Dominique was very helpful in selecting the best packaging for shipment.

Dominique is always friendly and extremely helpful with my packing and shipping needs.

Dominque! She is always so friendly and the best!

Dominique was extremely knowledgeable and efficient. Great experience. Thank you, Dominique!

This is the best UPS store around (4603)!!! I’m in here shipping packages 2-3 times a week and they are always friendly, helpful and professional. Jackie, Dominique and Allan go out of their way to provide great customer service! Thank you guys! I really appreciate all your help to make this process easy & smooth. ☺

Dominique was very friendly and helpful and got me in and out quickly!