O'Reilly Auto Parts

Went to 2 other auto places and they didn't have what was needed. This place had it!! 3rd time is a charm!!

Great customer service from Sebastian, he multi tasked well by fielding customers questions by phone while also maintaining top notch service for me instore. Went above and beyond today. Great job

The staff are always helpful and knowledgeable about the products, willing to locate an item should they not have it on hand. Great job!

This is where I go for about everything I get for my car. The employees have always been very nice and helpful even when I have stupid questions or call something the wrong name! The store is very clean and well organized too and they're happy to help you find items and even look up what you need, definitely a good place to go if you don't really know what you're doing when it comes to cars.

Thanks to Sebastián for his great customer service! (rare to find these days) He checked my battery and I needed a new one. He put it in for me.

I am revising my review because there are new employees who are young and capable. They removed my battery, changed the cables, and got my truck running. Thank you o'reilly's for hiring these 2 very young men on that shift. Everyone say hi to Sébastien.

They sold me everything I thought I needed, (which I DID actually need) explained why each product was needed. They gave me an excellent tip on where the least expensive car battery was for my vehicle, even though it wasn't them.
Now that's dedicated customer service.
Knew answers to EVERY question I had and sold me the proper product for every problem I could easily service myself. Wipers, flush and fill products, etc.
My car ran so much better and my gas mileage even improved slightly.
Seafoam. Every single oil change. Who knew? Me , and if you've read this far, you know now too. (Seafoam cleaner increases the longevity of your engine, catalytic converter, and a few other important moving parts)
:)
Seriously awesome customer service. What a rare treasure in the "I don't know nor care" attitude of most retail employees since the economy crashed so hard that we realized all hope is gone.
Truly great employee. A company asset.
Worth the trip.

Super knowledgeable staff make it comforting to know you got the right expensive part. Ordered it at 1pm and it was there by 2pm. That is some really excellent service imo. Wish it was that fast to install said part lol. A big thank you for making a pain job not so painful with at least getting the right part!

Bought a battery and the young man carried it to the car. Thank you young man!!!

Easy in and out picking up online battery purchase. Just went there a few days ago to get my core charge back. Friendly folks. No problems.

Great guys very helpful my husband is a mechanic and I shop with him there all the time and even I like going in to look around and don't get bored they have a variety of auto parts, tools , safety equipment,a huge variety of auto detailing products as well as aftermarket performance parts for several make and model vehicles.

Good service, friendly and best prices compared to the competition in the area on windshield wipers for my 2008 vehicle. Gentleman put them on for me on site. Thanks again.

The man was so helpful. Helped me pick out he right ines for me. Apparently the wiper attachment for my car is very weird and he took the time to help me find the right attachment and got them both installed for me.

Awesome customer service!!

Appreciated the help with my car battery. The employee tested my old battery and it had a dead cell. He then sold and installed a new battery for me. I appreciated the extra effort he made to discuss the problem my car was having with draining the battery. The amp that was installed was draining the battery when the car was not on causing battery to drain.

I needed a starter for a 2001 Subaru the day after Christmas. This location didn’t have it but said they could get it from Springdale by 5:00 PM, just 45 minutes later. I got to the Brookwood Ave store just before 5 and sure enough it arrived right at 5. They tested my old one and helped me find wipers, too. Very friendly counter guys.

They are very nice people that help someone they couldn't find it I had two people tell me where it's at and they said nevermind ma'am will show you where it's at it's going to take me over there and got it for me I very much appreciate their help they are good people

Love that they have a higher end selection of parts. I want the best on my SUV because it gets my family safely from point A to point B.

Curtious,friendly staff.
Always willing to assist.
Clean,orderly.
Can order parts& have them in 4hrs or less

Great experience! In and out in about 10 minutes with a new driver side brake light installed! Thanks!