Frenchie's Chevrolet, INC.

Cassie and the crew were amazing. Even through all that was needed to finish up all that needed to be done and finished before I was able to drive off the lot with the Trax. They stayed in 💯 contact with me and took care of me in such a professional way and manor

We have been taking our vehicles to Frenchies Chevrolet for years. They always take good care of our vehicles and treat us with utmost respect. I highly recommend them.

Todd and the rest of his staff are great! They always squeeze me right in and take the best care of me. Straight forward and reasonable rates. Highly recommend these folks.

I was out of town far from home and they took care of my 2018 GMC Duramax injector issue. I wouldn't have made it home had it not been for this service team! The owner was present and very caring. Not one other dealer in the whole northeast NY could help me for weeks, Frenchie's got me in in days. Had to leave it overnight but they had a car for me and I got my truck back the next day.

Great dealership. Actually first time buying a car there. Went in on a Saturday and within 90 minutes it was done. Frenchie was there. Such a smooth talker. No wonder why he has been in business so long. Lol. Staff was great. They needed a paper signed and drove to my job in Malone. I was able to get my car Monday after work. Excellent customer service.

I was so impressed with their customer service! They handled my issue quickly and professionally. I would highly recommend them to everyone!

I was able to purchase the truck and leave. There wasn’t any extra sales like warranty or anything pushed down my throat. I was able to buy my truck and leave in an hour or two. It didn’t take 5 hours like the last truck I bought at another dealer.

The Service here is outstanding! They are very responsive, answer all my questions, and give top notch service!

I have total trust in these service guys - friendly and quietly professional . I bought my car there in 2013 and I have only had these guys work on my car ( and I come from Potsdam !)
I occasionally bring them donuts and they are so grateful .
Life long customer over here !

I'm new in town and one the coldest day this January, my Volvo had a problem that can only be reset if I park it somewhere indoors to warm it up. I tried two other independent shops but they were both busy. I drove by Frenchies and decided to see if they could help. When I came to the service area, Chuck the service advisor asked me what my issue was, after I explained, he told me just to pull the car in and pointed me to the coffee in the waiting area. He even turned on the heater to help my car thaw faster. After 30 min At every point I was treated like someone who bought a car from them. He (and everyone else that I ran into) treated me as if I bought a car from there. After 30 min my car was warm enough that I could finally reset the warming and be on my way. I'm really grateful for Chuck an others are Frenchies for getting me out of a bind. Thank you guys. Would definitely keep you guys at the top of my list when it is time to pick up a new car.

Called made an appointment. Arrived vehicle was taken in right away and within approximately a half hour was back on the road. Very friendly and knowledgeable staff, professional and gre

Anytime I have visited Massena and needed maintenance on my vehicle during that time, I have always went to Frenchie’s Chevrolet. I’ve also purchased a vehicle from them back in 2017 from the late Mr. Foote who was always wonderful to work with. The owner “Frenchie” who is always there at any of my visits is so very kind and such a pleasure to speak with. Which in the dealership world is hard to come by, in my experiences. I recommend Frenchie’s Chevrolet in Massena, Ny to anyone who is looking to purchase or get maintenance done. Thank you for always taking care of myself, family & my vehicles.

Thank you for all the help to make my car journey so simple.

Jeremy Pitts efficiently sold me exactly the car I wanted—no more and no less. And since I already had a level 2 charger in my garage, he made sure I got a $500 EVGo credit for my new Bolt EV.

i have service done at frenchies, all good. i have had a new truck on order for over a year, still no one knows when it will be built, lets work on that, thanks

Awesome service from both collision and service departments. I am new to upstate New York and I have had my share of some scummy car places. Frenchie's did me good. As a veteran that deals with BS throughout my life, I felt good representation and care from Roseanne, Sean, and the crew that works there and that I had the pleasure in meeting.
They handled my vehicle, dealt with insurance, company, kept me updated, and then some after I experienced more problems.
Super polite and kind. Thanks a billion.

As always, the experience was a good one. I didn't have to wait too long for the inspection, and while I waited, I took the opportunity to look at some new vehicles. Ended up going home with a new vehicle. My lease was just a couple of months from being up, and I was going to lease a new one in a month or 2 anyway.

I had engine work done on my 2015 Impala. I had an 8AM appoint, and car was brought right in. The mechanic who worked on my car was very very nice, and finished the work on my car in 3.5 hrs as planned. The mechanic even waved goodbye as I left the service dept.

Frenchies is very accommodating and the staff is very nice. This is a great place!!!

Repairs made on my truck came out looking great! The staff were super friendly and kept me in the loop on everything that was going on. Even finished up the repairs one day ahead of schedule. Great experience overall.