Wendy's

The West Ridge location was great. Service was quick, staff friendly. Love their chili!! The fish sandwich available for a limited time was also good and crispy. Topped it off with a chocolate frosty. Went to the Chili location recently (twice) and the service was very slow, seemed disorganized and floor was sticky. Highly recommend West Ridge location!!

I just wanna know the science behind why These mfs take so long they be back there moving in slow motion taking they sweet time on. SpongeBob couldn’t save this mf

My granddaughter and I love their biggie bags. And their frostys are the bomb.

On this particular visit, the staff was extra kind and patient. The app was not working, we were a bit frustrated, but the staff was understanding and made the experience easy. Atmosphere got 3 stars only because it's an average fast food atmosphere.

I had been craving a baconator breakfast, like I needed this meal potatoes and all to feel rewarded from my hellish week. Pretty sure I was the first customer on a Saturday morning, an ive got to say thank you to the lady that showed up to work smile on her face lashes perfect, food hot and tasty, you made my morning!

I ordered one of those new mozzarella Parm sandwiches with extra moz and they gave me a whole entire chicken piece extra! 😍 It was good too. I also got the bourbon burger which is one of my favorites and it was delicious like always. Best food and service around as far as fast food goes.

Only have 30 minutes for lunch service was very fast and efficient customer service outstanding and very good

The staff working at 12:30pm on Friday are just wonderful! They are so pleasant and professional. They made everyone getting their orders so happy. You could see it in their faces. It made my fast food experience enjoyable. Thank you!

I went through the drivethur, honestly I lived their professionalism and how they took care of my order. Even though there was a 6 minute wait on the spicy chicken sandwich, they came out and gave me an extra cookie for the wait. Really nice people! Rating 5 stars!

EYE think this is the best Wendy’s in the Rochester area. Orders are always spot on. The restaurant is clean. Tonight there was a new team member, Doc. Doc got some nice training with our order and requests. He was confident and helpful. 🙏🏿Doc. Our fries arrived smoking hot. Excellent.
My wife went to this once a week for a period of 6 years. She never had an issue. We like this location a lot.

I ordered a Dave's double cheeseburger, juicy, fresh, thick..Nice cashier she was humorous, courteous too. This is a huge Wendy's. I brought my husband. We had the combo. Restaurant was warm. Was very windy and chilly out.. try this Wendy's!!

The 4 for 4 is great since they have more options now! I love that they have sooooo many options of drinks now too! Wendy's has certainly stepped their game up over the years. Now to offer more salad options and chicken options. I know fast food isn't healthy, but they have the FRESHEST food out of all the fast food places we have here.

I never used to go to wendys the square burgers turned me off. Now I find it to be the best. Customer service is pretty good, food is way better then mcdonals as are the prices. Fresh lettuce on my burger without the horrible preservative taste like other places.

staff was incredibly helpful and nice! food was hot and ready fast and the store is clean and comfortable

The girl at the window was very nice. Got my order in a timely manor and everything was correct. Thank you!

The food was good as it usually is but the service was very slow as it usually is whether your inside or the drive thru which at times averaged 8 mins a car.Which is totally unacceptable.They've gotta make some changes now or risk losing a lot of their business

It was awesome! The place is clean and comfortable! I came in right as they're closing but the staff still made me feel real comfortable and welcome. Very kind and genuine folks working there

Good, fast, and courteous customer service. Definitely a place I will go back to again. Also the fireplace was definitely a treat made you feel welcome.

I love this particular Wendy's - the service is always top-notch and friendly, the food is good, and it's very clean and well-maintained. It's nice to have somewhere affordable and quick and the excellent service is the cherry on top.

Probably one of my favourite Wendy's. I'm a picky eater and like things a certain way and they never mess up. The staff is also sweet.