AutoZone Auto Parts

Very helpful man helped me put my license plate on even though it took many attempts at different products he was very friendly and helpful

They were very helpful and warranty of my item that was from Montana very considerate and understanding of my problems. I will be shopping there as I from now on, as I just moved from Montana. They give you a service, even if they don’t make money on your very reputable.
The Manager for the Ottawa store went above and beyond her job. I am very thankful for her, and for the employees that she has working for her. The store in Ottawa. Is the only store I will be shopping for auto parts. They are your friend in need indeed ❤

Josh is very helpful when I need to get a part for my car. I goes all out to make sure you get the right part and don't just run to the back and grab something like some others will. He cares about the customers and makes sure to get them going. AutoZone needs more Josh's as employees

Josh was very helpful. Explained exactly what I needed and the best options for it. Replaced my battery for me right before they closed. Great service!

Shoutout to Josh, he was such a HUGE help when me and my boyfriend were fixing a continued annoying issue that is now NO longer an issue. Once we figured out what was going on, He was very knowledgeable on what part we could compare it to and how to fix it, and successfully we have a functional vehicle. Thank you again Josh for your patience and help, it didn’t go unappreciated!

Josh G is awesome. He ran a code on our engine Light last night just before closing. I went home,Googled, and came back this morning to purchase what Josh suggested. He explained more details to me and encouraged me that I would be safe on a trip I need to take tomorrow… He is a great employee and I feel very caring and trustworthy.

Outstanding customer service! We found ourselves needing to do an emergency brake line repair on a Friday evening. Auto Zone in Ottawa had the parts we needed and they were willing to stay at the store until I got there. Then, the parts manager and his co-worker took the extra time to make sure all the fittings were the right size - all on a Friday night at closing time. I've always gotten great service at this store, but this time was really exceptional. Definitely will be back to this store.

Josh ( aka The Bear ) is awesome ! Thanks guy, you rock ✌

I actually contacted Autozone corporate to tell them how helpful this store was. I had an alternator go out. 400 miles from home. On a Sunday morning. And the part was not in stock at the AZ.

The manager (Eric) found the part at another store, arranged for a mechanic to come put it in (on a Sunday morning at a reasonable rate!), and was helpful and kind while I waited to get going. I was sure that I was in for another night in Ottawa, but I was out the door by noon.

All that, and the store itself didn't really profit from me - the mechanic was paid by me directly, the alternator was from another store, etc. But this guy really did care about getting me the help I needed.

I know it's a national chain, and I can't vouch for every one, but Eric in Ottawa was a superstar.

Jessica was AMAZING! This location has the best employee’s with Knowledge and willingness to help at all times.

Jessica is awesome she always helps me and is very nice. Better than Advanced Auto. 10/10 would recommend dealing with her.

I have purchased my car consumables there including head lamps, air, cabin, oil filters and synthetic oil , for as long as I've been in Ottawa (3 years, longer in NY). Got one of the best 6 point ratchet socket and nut driver sets there. And I'm very particular on how I drive my nuts. Competitive prices with very good quality. It'll stay as one of my go-to stores rather than the internet as long as they keep it up. More power to brick+mortar.

Very friendly help

AutoZone has turned out to be the best most informed clerks and store around. I don't know if it's correct to mention names but these people know their business. 100% satisfaction.

Right part. In stock and even helped me install it. Quick and easy. Very helpful. I wouldn't go anywhere else.

I was traveling from Kansas City to Emporia and my battery light came on....... I looked up the closest auto part store and it was autozone. I got off the interstate and pulled in the parking lot and my car went dead. They checked my battery and then jumped my car and told me what was wrong. Unfortunately it was the battery and alternator so it was not an easy fix. However, they hooked me up with a someone to fix my car and get me the best pricing to get back on the road! They went above and beyond and were so kind to me! Just thought they deserve a a shout out! Thanks!

Love the team here! Always helpful!

Mike did wonderful getting my ac working again. Thank you. Both Mike and Adam did great! Very helpful.

They always treat me right. Had to order a steering rod, it was $32 but wasn't the one I needed so I got the right one that was $57 for exchange. They said it was there foult.

Eric the manager was amazing and helped us get what we needed. Went above and beyond. Will be shopping here every time now.