O'Reilly Auto Parts

I have been loyal to O'Reilly Auto now for 4 years because of the Military discount but more so because of the employees. It seems any location I patron is the same. If the employees are happy it must be a good organization. Will continue using my Negaunee location weekly at a minimum (:

Up on vacation and ran into issues with our brakes. Was in need of a few certain parts needing to be delivered to us as we couldn’t drive our vehicle, Jason came to our rescue! So kind and helpful , made us feel very well taken care of. Highly recommended- outstanding customer service. Thank you, thank you!

I go to O'Reilly's way more than I'd like because I have an older car. Despite the frustrations of a car falling apart, I've always had a good experience here. The staff is friendly and knowledgeable.

Michelle works hard even when it's super busy all day. I really appreciate her finding a way to make the time to discuss my project to be sure I'm getting the right thing. Had wonderful experiences with other employees too! I honestly don't know what I would do if they were like the one I live by back in Minneapolis. I never go to that O'Reilys, but I always go to this O'Reilys before trying anywhere else.

Vacation started today and 45 minutes from home, the battery indicator light came on, alternator be replacement (so much for having vehicle checked out prior to trip). We were lucky to be able to pull into the Neganee store. The staff stepped up, finding Alternator at a competitor's as they didn't have one in stock and called in "Mobile Tire Outfitters". Thankful to both the staff at O'Reilly's Neganee and Brad from Mobile Tire Outfitters. Great customer service.

I have dealt with many auto parts stores and Oreillys is one of my favorites! They have a good inventory, decent prices, and a lot of items have a lifetime warranty. They can also diagnose vehicles, bench test alternators, and loan specialty tools for free.

The people at the negaunee oriellys are really helpful and friendly, this is my go to place for when I need something for the car.

My mom needed winter blades. Both employees on Saturday afternoon were super helpful, even helped her put them on. Above and beyond.

I'm from out of state and when I needed a piece asap the gentleman working was able to get the piece from another store and put it in for me. They are great!

We were on a long road trip and had our alternator go out late Saturday afternoon. We were so fortunate to find the O'Reilly's in Negaunee Michigan!! Paul was exceptionally helpful with providing the part needed as well as the tools to get the fix done in their parking lot!! We probably would have been stranded for 2 days or had a towing bill that would have been crazy expensive being hundreds of miles from home.
You saved our 24th Wedding Anniversary road trip and can't thank you guys enough. Thank you Paul and the Negaunee MI O'Reilly Store!!
Scott and Jen Wolf
Rush City MN

My husband and I traveled to the UP of Michigan on vacation. We pulled up a camper. The first truck had transmission problems. My husband drove all the way home to get another truck the next day. The following day the alternator went out on the second truck. It was 5pm on a Sunday. We were in panic mode. But there was an O'Reilly Auto Parts still open. My husband went in, David and Jonathon were working. They helped him find the needed alternator. They loaned him tools and he bought some tools too. 30 minutes from when we pulled into the O'Reilly Auto Parts Store we were back on our way. Thanks to O'Reilly Auto Parts and David and Johnathon our vacation was saved. A++++

jason and trish are two awesome people and are great to work with

The employees are very friendly and helpful. They are very knowledgeable and will answer just about any question you throw at them about the parts or tools you're buying.

Our vehicle broke down while we were on vacation from Texas and these guys were super helpful. Had the part we needed and even called garages to find somewhere that could get us back on the road the same day.

Always quick, knowledgeable, helpful Staff. They always have the parts that I am shopping for.

Free car scan able to look up the codes online for you and print them off which was fantastic.

Always knowledgeable and helpful employees.

Great service! Had to replace the 20 year old spark plugs and wires on my truck in the parking lot and they had everything I needed.

Incredibly helpful staff!!

Great service from people who know what they're doing. They also do free check-engine light code reads.