The UPS Store

There is a new owner of this UPS store; I had overheard him on the phone with someone while I was waiting in line a few visits ago. This guy is on top of his business, and this is now the best UPS store in this area. They are extremely efficient, and he has great employees. VERY refreshing to see someone who really knows how to manage a business!! AAA+++

This is my go to UPS store by Siesta Key! Never a long wait, always courteous staff. I occasionally have to do a fair bit of volume for overnight letters and the like, and having confidence I can get that done in a timely fashion is invaluable.

Hands down the best UPS store in town! I won’t be going to any other UPS store from now on. They helped me notarize my document and help others with five star service while I was there! Thank you guys! 👊🏼👊🏼👊🏼

I’m really impressed with how quick and efficient the team members are! They know how to multitask and make the line go quick.

Store is very clean, employees are friendly and easy to work with. Better than most of the other UPS stores in my area.

Great customer service. Needed some bubble wrap and tape to secure a bike for a flight. Helped out in a pinch without issue.

Thank you for being open until 4pm on Saturday while other location close earlier. Such a convenient location to drop by to any time.

We recently shipped a large, extremely fragile metal sculpture to our daughter in Atlanta. It is an old piece and has a great deal of sentimental value. We were very concerned about how it would be protected in transit and were assured that the staff knew how to package it. Well, the sculpture arrived yesterday in perfect condition! My daughter said it was securely fastened between two boards and there was no damage whatsoever. She is so happy to have it, and we are impressed and pleased with the job the staff at this location did to protect our family heirloom.

The staff in the store is very professional. Also they are all very kind and welcoming. I go to this location often to do returns I’ve never once had a problem they’ve always been very professional very nice and I thank them for working through this pandemic. Also they always have a nice thing to say, have a good day, have a nice day, have a wonderful day. Little things make a difference! Excellent service that’s the bottom line! I’ve been in retail for more than 30 years, I ran a $35 million business and I have to tell your associates are absolutely fantastic!

This is to the owner of this location bravo answering to the lady about wearing a mask, you did right by your associates and until we get past this pandemic everyone should wear a mask because no one has the right to give someone else a virus that could kill them!! Killing someone trumps you wearing a mask unless you are the 👿 in my opinion.

I have frequented this UPS store many times for various services.
The employees are most helpful and efficient. They also are safe and care for others by wearing their mandated masks and appreciate when customers do as well. They handle this politely and
Professionally! Good job guys :)

Great store! So glad they are enforcing the mask policy. As a mother of a medically fragile child, staying healthy is a priority. It’s comforting to know that there are businesses that are concerned about the safety of their employees and customers. Customer service was great also-quick, friendly and efficient.

Always a pleasure to go here whether mailing something myself or sending back a prepaid return. They take their time , are courteous and very helpful. They are conveniently located.

They are operating very safely during the pandemic. I think many of these negative reviews are just in spite by people who do not want to follow this store's safety rules which is quite unfair and paints a very incorrect picture of the quality of their business.

I have been using this store for many years! Always friendly and they provide excellent and efficient service! I was thrilled to see how they enforce the mask ordinance since the onset of COVID. You definitely feel safe there and you can get in an out of the store quickly.

The best UPS store in Sarasota. Efficiently run, very friendly and best of all this store caters to the customer. As I follow Covid-19 protocol, knowing what this terrible virus can do, I wear a mask and keep social distance. It is important to me that a place of business follow as well. I feel very safe in this UPS store because they do. I will remember their prioritizing my safety long after this pandemic is over.

The service is friendly, and professional. Above all my family greatly appreciates their mask/social distancing policy. With an immune compromised family member it means the world to us to know we can ship our packages safely. Thank you for your compassion, and for taking care of the entire community.

Sage helped me. He helped me make a decision to save a little money. The experience went swiftly and I felt good. Also I noticed other customers who were in and out quickly. There were 2 employees behind counter they were courteous and professional. Very satisfied with my experience today.

Had amazing service from the whole team at Paradise Plaza UPS store. Made a difficult situation seamless and with a smile. I’ll never use another location. Thank you all for being so kind and helpful.

Great customer service! I was arriving just as the store closed, the owner was so nice that he opened the doors and allowed me in to do all of my Amazon returns. Amazing! Thank you for going above and beyond!

This is my "go to" UPS store! It isn't even the closest to my home, but I make the trip to this location because I have always had such great service. I appreciate them adhering to the recent mask mandate that the city has in place. I definitely feel safe going inside this store!!

Super fast and helpful! Chevy was super super helpful and kind!!