Lacy Auto Parts Inc

I bought a used engine from them to replace my worn out one and 10,000 miles later the engine they sold me is still running good. They even held onto it while I was out of town. Easy buy online process and pickup. Great prices, honest business. You check in to the front and they’ll bring it out to you. Friendly folks. I recommend doing business.

I ordered a specific radio for a 2014 Ford Explorer. I tried other yards in Va. I talked to Jessica at Lacy and she put in the work and found a very hard to locate Sony touchscreen radio for me. I ordered a unit from Action and they sent a four inch screen after I sent a picture. But Jessica and Lacy came through thanks again!

The parts were exactly what they stated they was when I got there to pick them up. They had everything ready to go when I got there and they offer excellent warranties on their parts.

Picked up a transmission for my son...had no issues in the pickup.... only after several minutes they were very prompt in loading up.

Purchased my 09 Honda Accord v6 engine here, 62k thousand miles for $850 + $100 core + $200 shipping to CT. I almost thought it was too good to be true seeing how other engines online were $1000+ for a 100k miles.

Lacy customer support technician Antonio was amazing and even helped me get the price down to $910 total without a core charge (I recently had my engine replaced by my dealership who messed up).

The process was fast and easy. They notified me when the engine was ready for pickup. The lady at the front desk was very nice as well was the employees that loaded my engine on my trailer. It was great doing business with lacy auto parts

They NEVER dissapoints me!!! They always have the parts i need. Everyone is friendly , they show the TRUE meaning of OUTSTANDING CUSTOMER SERVICE!
keep up the amazing work you all do

They had the door for my Ram 2500 that was an exact match and what I was looking for. I went in and spoke to TayTay (I forgot her name) and in less than 10 minutes my part was pulled. I was allowed to take measurements and look at the door before I purchased it to make sure it would fit on my truck. A second lady helped me load it in my truck. Super friendly staff, everyone was so helpful, and the new door on my truck looks amazing! A+ for this place. I will definitely be back for all my auto part needs!💯🔥

Needed a new engine for my Buick Regal 2011 because GM seemed to make an engine that enjoys rampant oil burning....

Paid Lacy Auto and sent me an engine that gave my car new life. They also offer some pretty awesome warranties for not much more to future proof your purchase. I highly recommend them. In this area, reliable service and quality is priceless for peace of mind

Exceptional Customer service. Got my transmission from them for Toyota sienna. They dont make parts there but integrity and customer service is what matters.
___________________
Great customer service is peace of mind indeed!!
Update.. Went there two years later for another transmission. Repeat! Again great customer service. I would go to you first even if I have to drive for an hour and half one way. Thanks guys.

I was shopping for a rare engine and I'm located down here in Texas. They were real honest about their inventory and what they had and the condition of it. And I say that because originally the engine listed with only 7000 miles and I went ahead and initiated purchasing process. However it was found out that the engine really had 145000 miles on it and Billy was real helpful and honest and went ahead and told me the truth. I feel that that is very respectable. Although I did not buy from them. I would recommend anyone to speak with Billy over there because he'll shoot you straight. I would never give a good review if it wasn't true. I just would hope that I can help somebody else get the parts they need without getting ripped off also the staff is very professional polite.

Had easy smooth transaction with salesman “Doug”. No fuss or confusion. Got the correct part within the original time frame he said for a fair price

excellent service and parts! I have been purchasing from them for years and not once have they been impolite in any way. Take other reviews with a grain of salt. Ask for Antonio he is fantastic and goes out of his way to help.

Purchased a used Transmission for project car. Was shipped quickly from VA to NJ. Delivery was scheduled via text and phone call. Was pleasantly surprised to see all the sensors and brackets still installed. the axle plugs were covered with plastic inserts and it was wrapped in plastic to keep out any debris. Thank you, and you'll on the 1st to call/check list now.

I need an ABS Pump with module (complete unit). All parts stores didn't have it and the dealership wanted $2000 bucks for the crazy thing. Went to Ebay, they didn't have it. I was told to call Lacys and asked if they had it and she said yes they do. I paid 260 bucks for it with the 3 year warranty. I also might mention that the girl that answered the phone was very kind and courteous. Thank you Lacys!!

easy to deal with, very polite staff, also a HONEST COMPANY !! I over paid and didn't realize that i had done it about 4 days later i received a refund for the amount i over paid .... thanks

Not your typical salvage yard. This is a 21st century, well organized business where the person on the phone is polite and can be understood....really. Their warranty is solid and can be relied upon should you or your customer ever need it. Lacy is always my first call.

Very helpful & understanding due to rental mess up great customer service &made sure everything looked good before I made the 200 mile drive from NC thanks guys

Very professional and affordable. Called about 10 places total and this was the last call I was going to make before giving up, and they surpringly had what I needed for my xterra at a very good price. I highly recommend!

Very lovely and laid-back atmosphere. The Lady taking my order was helpful. I'll be back.