O'Reilly Auto Parts

I went to the one in Cleveland Georgia on 4/11/24. About 12:00 and was having a horrible day and the manager Lee went out of his way to give me the best customer service experience I've ever had. It's nice to know that there's still people who have a compassionate heart anymore.

Lee was very helpful! Couldn’t ask for better service! Everyone is so helpful and friendly any time I stop in be it to buy a part I am not familiar with or car cleaners.

They've always done me right, that's why I trade there, good people

We love this place, the staff is always so helpful and friendly. If they don't have a part they find it for us! Danielle is the best- after being a customer for many years, we went in there and she signed us up for the O'Reilly rewards program, five dollars off every $350 you spend! Now why didn't somebody tells this $5000 ago ??😂Also if you need a part and it is coming from somewhere else- PAY UP FRONT- otherwise they will NOT call you when the part comes n- company policy.

Enthusiastic and fast help. Definitely recommend.

The Cleveland location O'Reillys is absolutely amazing. I was sitting in my car out front and I called the store and asked them if they could reserve some brake pads for me and I could pay over the phone and I was going to see if they could bring them out to my car, the store associate said that he couldn't take my card over the phone. I told him I would figure out some thing because I had my baby in the backseat and it was 31° outside. Before I knew it the store manager came out to my car asked me how he could assist me. He then took my card went in the store , ran my card for the brake pads and brought them out to me. Thank God for people like the store manager of the Cleveland O'Reillys. You really made my day so much better. I will definitely come back to this location.

Great people! Great service, very knowledgeable! Always has what I need.

I was visiting Cleveland from Hendersonville, NC. My car was malfunctioning. I drove to this establishment. The associate was wonderful.... knowledgeable, persistent in diagnosing the problem with my car, efficient, etc. He installed a new battery in a short time. Great service despite having many other customers making requests the same time as I. I regret that I did not get the name of the individual.

Always have the part I need!!

I have been trying to figure out what all's wrong with the 95 Nissan Pathfinder so I have been in there several times in the past couple of weeks. One part I needed I priced down the street and they wanted right at $40 more for the same part so that got me in the door and there friendly, helpfully staff keeps me coming back. Tonight Amanda waited on me at the Cleveland store they did not have the part in stock and I am supposed to have the work done tomorrow so she picked up the phone and called until she found me one to be delivered to her store by lunch tomorrow!!! Even though the guy in the Elbert on store was clueless on how to do a store will call and hung up on her she didn't give up. Thanks Amber you made a stressful situation worries free.

Billy is friendly and knowledgeable. When I was not able to fix the issue myself, he recommended an excellent local shop that was inexpensive and friendly as well. This is type of Parts people I hope to always get. Great job guys!

We had a car problem while traveling. The staff loaned us tools to help get us on our way. Excellent service!

Went by for a diagnostic because my Frontier was misbehaving after returning from a road trip, and Maria was spot on. Recommended the product and problem resolved. Thank you!

You really find out what your dealing with when things go wrong. Jimmy Carpenter is so helpful and Kyle is great to boot. always willing to do the right thing by me. I will highly recommend.

Amanda or megan was awesome. Very helpful, quickly found what parts we needed and got us on our way fast. Big props to her

Always had a pleasant experience at this location. If they don't have it, they'll get it that same day 9 times out of 10. Knowledgeable staff, better than the boys down the street on either side of the road.

They had what I was looking for (snow chains) and were extremely helpful as usual. I have yet to go to an O'Reilly auto parts store that didn't impress me with their service.

Working with Tyler was an exceptional experience. The man is courteous, professional, and very knowledgeable. Definitely worth coming back!

They had the cabin air filter that I needed, and the technician even helped me install it at no extra charge. Two thumbs up!

They honored their lifetime warranty on the turn signal switch, Kelly and Brian put it on for free next door because I've used their services in the past and everything works perfect!