O'Reilly Auto Parts

Absolutely outstanding customer service. I called in a panic with an issue starting my car. John was very informative and professional on the phone and let me know they could help test it. When I arrived Leah had came out and helped determine it indeed was a bad battery. John and Leah even helped replace it! 10/10 coming back to this O’Reily’s anytime I need something.

Showed up needing jumper cables with 3 minutes to close I fully expected to be iced out or treated like a jerk because it was so close to closing I apologized asked where the cables were and they asked if I needed anything else even suggested a better set of cables for my car they didn't mind I was there so late at all. Made me feel better about it all. Thank God too because my bosses car was broke down needing a jump across the way.

Amazing staff, really great people, super helpful and knowledgeable. They helped me get the Ford 460 engine in my RV back running and had everything I needed. A+

I had the pleasure of being assisted by Acie! Not only did he have AMAZING products knowledge, he was nice enough to put the new windshield wipers on my car for me! I think he could tell I was a wee bit nervous and anxious coming into the store... So he cracked jokes and made me feel at ease, like I was part of the O'Reilly family. Thanks Acie!

Always my go to wherever I am. Been using O'Reilly Auto Parts for years now. Usually have what I need.

This place is GREAT, very knowledgeable staff that helped me with an electrical LED issue. Answered all my questions and even found me a Haynes manual in paperback to view wiring diagrams.

I called because I needed something and the representative was so nice. He took the time to search for the item that I needed and then he held it at the counter for me when I arrived. This is old fashion hospitality. I love the store

I needed my batteries changed in my car's key they knew what to do. Will go back.

More expensive than rock auto, but the distribution center is right around the corner so you can just go grab it will call.

Easy returns, tools for rent in a pinch, and most employees are friendly and knowledgeable.

Would recommend!

I seldom give 5 stars. I'm giving this one as relative, meaning 5 stars compared to the rest in the area. They generally have what I'm looking for and have it available or at least you can usually go to their warehouse and pick it up. I didn't get the girl's name, but she recently made a great effort to help me find something to replace a fuel fitting for my jeep. I also purchased some other things for the jeep. I'm still waiting for Autozone to get them. Unbelievable......

They need more help. The manager Sean is always helpful. Anytime I've had a problem at this location, they try to be very helpful.

I always get good service. They usually have the parts I need; when they don't, they'll order them for me. Prices are usually better than some other parts stores and they offer similar, if not the same, services. What more could you want?

Came in for license plate screws..young man Kevin came out to my Ford Fusion and figured out what I needed and even put my plate on for me😁thank you so much for awesome swrvice. Greatly appreciated on a 90 degree evening...will come back again💶🇱🇷😁😎

John is awesome . He treated me good and put my wiper blades on for me . Clean store and organized. Thanks

amazing service, Nickolas is especially helpful.

I love O'Reilly's, they are always so helpful and have replaced my wipers, battery and run an engine check. All the staff have been knowledgeable, and helpful.

Just shop here pass right by Autozone and come here .You should look at my review for Autozone on the same day horrible customer service can’t believe that guy even has a job there . Orielys well you helped me out and hooked me up . Customer service here always seems to be very very good. Made it to where I’m picking parts up there today instead of ordering them online. They also have no problem helping you find something in there isles if your passing right by it . You know what I mean I’m sure you have done it too. On the other had autozone refused to help my daughter find something in there isle the other day said it’s right down there you have to look for it . She came back said can’t find it so they said well then we don’t have it . I ran up there and found it sure my kid didn’t see it but also didn’t get any help either . Well I should have sent her here instead won’t make that mistake again.

Had the stuff I needed, advised that there was a cost savings at a certain qty purchased.

Brought in 2 key fobs to get batteries replaced and Sean was able to help and multi-task and help train and employee and help him along with helping me! Awesome job!

Went to AutoZone first to get my battery checked & they said it was my alternator. I asked for a recommendation on where to go & he sent me to Auto Lab on Michigan Ave. They checked & said it actually was my battery. I asked how long it would take because I needed to go to work & he said it wouldn't be long, they just needed someone to bring a battery. He also only gave me one battery option at $177. I waited over an hour & decided to leave. I called O'Reilly's... They got me a battery for $130, installed it for me, and had me out the door in less than 20 minutes. I'm not leaving the other companies bad reviews because I do believe that they were trying to do their job, but O'Reilly's did it better! They definitely have a return customer in me.

Horace really made my crappy day better!!