ROBINSON CHRYSLER DODGE JEEP RAM

Excellent experience at Robinson Chrysler, firstly hats off to Ray for spending time to find us 2 brand new 2023 vans for our growing team. It was a pleasure to deal with Ray and the complete team at Robinson. AK was amazing he made sure the vehicles were reedy on time and showed our new tech's how everything works including pairing up the phones and even setting radio stations. Tammy made sure all the paper work went smooth and Danielle made sure everything was tip top with the trucks for delivery. Keep up the good work everyone, there is no better place to buy your next new vehicle, I am sure of that!!

Thanks for looking after us Terry. Every step was taken care of, and it was worth the drive to Fergus.LOL And we had our car in five days.thx

The service department fit me in on a Monday to repair a nail in my tire. (Even though it was a Honda!) Thanks!

Awesome dealership! Treats their customers with customers with honesty and integrity.

Good service with a family atmosphere and small town charm.

Honest service manager that actually try to help

They can't even keep their property clean, how do you think they will do with your vehicle? They also let their staff joy ride in vehicles, could be yours next time.

Not as friendly and helpful as other dealership, didn't feel as there was any effort to sell cars, probably wouldn't go back buy a car, not sure on service department...

Very nice new dealership thought i would shop local, however the parts department was not interested in looking for a part ,didn't take the time to pick up a pen to get the year and make and part correct , came back twice with years that didn't match , after correcting them on the year and make came back two seconds later saying it was discontinued .
I went home and found it on moparcanadaparts in 3 mins and order.
save your time and skip the Hassel and source your own parts

Dispicable customer service. Took my money and admitted they couldn't fix the issue with my vehicle. Harassed me nonstop with sales calls afterwards, even when I asked them to leave me alone and delete my contact info. They have somehow gotten their google reviews to reset, eliminating most of the horror stories from the poor people they have taken advantage of. Beware!

Told me my front brakes on 3yr old truck were completely shot (calipers seized, rotors pads done) after bringing in for an oil change and peace of mind inspection quoted me $1500 to replace them tried to get me to do ASAP. Truck was driving/braking fine, no noise. Brought it to CW Auto and they told me the brakes are fine pads have wear but still have lots of life left on them. Happily paid CW auto for a brake service. Won't be returning to this dealer.

Service staff were friendly here though.

I went here a month ago for a problem on my Dodge ram eco diesel. They charged me 100 for the diagnosis even though I had a warranty on the truck. They said there was nothing wrong and that's why i was being charged. I returned a week later with the same problem only this time they found the problem. They refused to reimburse me for the previous visit, they also told me that they couldn't fix the problem even though it was covered by warranty they told me since Guelph had started to diagnose the problem to go back there it's a half hour drive. I then tried giving them another chance when I went in to buy Def it was a Saturday so there maintenance crew wasn't there and there sales team refused to serve me, instead they prefer to see my truck get damaged or I can't go on my vacation. This was final straw to break the camel's back. Terrible business i wouldn't send my worst enemy to this dump save ur money and nerves and go somewhere else this place has the worst customer service.

Not happy. They broke 2 trim pieces and refused to replace them. I guess 40 dollars is too much for a happy, satisfied and return customer