Lidl

I only shop on a Sunday so can only rate how it is then. It doesnt take long to get busy in here and getting a car park space is hit or miss within an hour of opening. There's also always a que for the tills. They do put more tills on if the ques get too big, but never have enough staff on them to be free of a que. The staff buzz the products through the tills faster than you can pack and don't assist with packing so if your not the quickest at packing your bag you may get a bit flustered.
Its not that big of a shop so is limited on its selection of foods yet obviously has all the staples you'll expect. My biggest gripe with the food is the bread on a Sunday tends to have very little use by date on it as if its been there most of the week. Thus makes it impossible to buy bread thst would stay fresh enough to use until my next shop on the following weekend. Staff are lovely, polite and helpful, but do seem to be a bit over worked.

I think if you're rating a supermarket less than 5 stars you need to rethink what you're doing. There's so much pressure on these teams to keep any standards whilst their hours are cut back to the bare minimum. If you're not happy with a product go to customer services online, they're responsible for the quality, and they actually get back to you quickly if you provide everything. Things aren't in stock sometimes, you remember COVID, well it's Brexit now. Get over it.

I'm a regular Lidl shopper, member of the club card etc. I'm increasingly price sensitive, and Lidl are always the cheapest option between the other 2 available supermarkets in Alnwick.
I'm writing this review as Morpeth isn't my usual Lidl, and whilst the offerings are the same wherever the Lidl, customer service does vary, which brings me to the reason for this 5* review.
The till operative was operating at the platinum standard. The couple in front of me had picked up a damaged item which the operator identified, took off the belt and suggested they get a replacement. One of my items (packet of wraps 25% cheaper than Morrisons) had a damaged wrapping envelope, she again took it off the belt and sent me off for a replacement.
In addition to servicing her own customers, as the queue lengthened, (busy pre bank holiday Saturday) she got another till opened up. Great service.

Great bargains got things other stores have nt

Love this store! It's always clean and the aisles are evenly spread so there is plenty of room to move past people and see products.

There staff are also very helpful and friendly alongside a great range of products.

Love Morpeth Lidl staff are so friendly and helpful

Very
Impressed at the range of all the food products in store.will shop at Lidl more often ..Great Value !

Staff are very kind and helpful. Store has low pricing with a huge range to choose from

Impressed with returns policy. Had to return an item that wasn't suitable. The lady on the cash desk was very pleasant and refunded the item straight away and gave us a returns receipt and when to expect to see the refund back in our account. Lovely customer service.

Can I just say I was unsure whether I had left it or lost my purse in the car park or in store…I telephoned customer service…they where not helpful at all however the staff in the Morpeth store when I returned later in the day where all totally helpful and thank you for returning my purse safe and sound 5 stars morpeth

Great store has every think I need and staff are extremely helpful.

Always great value for money on lots of good quality products and the staff at the store are excellent. If you've never been, try it. You won't be disappointed. Honest.

Lidl is a fantastic store jam-packed with produce and product. All at very good prices. I have never had anything substandard from this store,always popular and busy,staff always helpful. Special offers every week always something for everyone. Great store

Love this store ! Staff's are very helpful.

Good selection and decent prices. They were vary patient with me being my first time using OK currency and all.

Shop always clean and well stocked. Lots of parking, staff friendly

Love all lidl as good selection of food and wine

Been customers since the Morpeth store opened, we coined the Lidl slogan when we had kids 15 yrs ago - Lidl children! By the way, the nappies are several classes above the 2 well known brands. Great value, great staff, great quality, great weekly promotions. No contest!

Shocking place. Went in for a pint of milk, came out with two bags of cheesy buns, a padlock and a toolkit . Don't go in here it sends you mental.

Great shop to browse things cheap, especially the middle of lidl!