Q T O S Catering Equipment

i had a bespoke extraction extension made and also a double fryer bth jobs were done on time and exactly to spec, the engineers also sorted a couple of other issues while they were there and were cheaper than my ususal maintenace company all in all greta service from nick and the team

Starting a business is hard and Qtos has helped me every step of the way. Making sure I got the best catering equipment at the right price.
The company have been outstanding and I would highly recommend.

I have used QTOS 3 time's now for my coffee shop's in Painton and Torquay Jades coffee house / The scoop / Jades Coffee lounge .Aways been very happy with the service and very professional Job .I would recommend them to anyone.
Thank you QTOS and the team .

I used Qtos for my kitchen refit. They were brilliant. They were recommended to me and I certainly would have no hesitation to recommend them as well.

Very knowledgeable regarding planning, ventilation and kitchen design. Kitchen refit finished on time, good value for money. Would use them again.

Very comprehensive and competitive service. They took care of everything including planning and design.
Would highly recommend.

Really professional family business. All my questions answered. High quality equipment. Extremely happy with my purchase

I have been dealing with QTOS Catering for more than 10 years now, their equipment and service has always been 5 stars!!!

Very professional kitchen refit. The staff are honest and reliable.

Did a very professional job for a complete kitchen refit, with tight time lines. Kitchen still working beautifully after a year in which most issues have been dealt with quickly and directly. Always willing to hear and discuss any problems. A big investment that will continue bringing value, and facilitated with easy finance options as well.
The owner can understand the needs and do the business - but disappointingly seems more committed to selling than ensuring a long term relationship.

They did a complete refurb yes looks nice but back up service is shocking
Have been waiting months for this to be replaced and sorted
Full of flannel this lot
The floor is blown in 3 places knows falling off top end products switches not working and wrong end sink put on
Even get charged for a call out if it's under garuentee REALLY !!! REFUSED TO Py for the last call out it's be ome a joke
They are.just waiting on the guarantees to run out so you have to pay

I'm not in the habit of doing reviews, however approach this company with great care, you have been warned
Met with QTOS at a trade show as we were looking for a steam combi. We were hooked when we were told by Nick, the Sales Manager that they imported Giorik products directly from Italy and that all the products came with a four year gurantee rather than the two years offered with other brands such as Rational, Hobart etc.
We agreed a deal and received our invoice on which it stated that the guarantee was 12 months parts and labour and 24 months parts only.
When I queried it, the owner told me that this was correct and she had no idea what Nick was talking about.
Spoke to Nick who, to get out of his hole, said 4 year guarantees were only available on the most expensive Giorik combi at twice the price.
I went to the sole import agents Euro Catering who explained QTOS are just their regional distributor, that no Giorik products come with anything other than the standard 12 month warranty and 24 month parts warranty and never have
Blatant lies, and mis-selling, waste of my time and glad to get out without handiing any money over.
One for Trading Standards methinks, shocking behaviour in this day and age, should be selling used cars.

Shocking experience with no conclusion to a very poorly fitted and dangerous commercial kitchen.
Had to refit the whole gas line install due to the incorrect installation. When I mentioned the name Qtos to another big local firm they advised me quickly not to use them again.
DO NOT USE

??????When all the things that are wrong with the kitchen equipment are put right I will give a better review. Threats asking us to take review down, is wrong. Please put right all the things that are wrong with the kitchen equipment. Having a flooded out kitchen every week is not acceptable. The loss of earnings because of it is not good.

All he is interested in is taking your money, no back up service, Spent about £26,000 with him, Had a problem with some of it, did not won't to know, do not use him!!!!!!!!!!!

Worst £40,000 we ever spent. Worst service and all their equipment started falling apart within 3 months, then they refused to come and fix it. DO NOT BUY FROM THIS COMPANY.

They took the money without authorisation from our account, and we had to go to our solicitors who are trying to get our money back. Do not do business with them!

The products have fallen apart no customer service, taking court action to get my money back.

Do not trust this company, the owner is a con man! Had to get lawyers to get my money back and still working on it! DO NOT make business with them!