Stewardsons of Hawkshead

Exceptional customer service from the team at Stewardsons which is so refreshing and a joy in an age where classic customer service is such a rarity. They’ve been beyond helpful and found a solution to the issue with my order (user error, nothing to do with them!) and I will be definitely be using Stewardsons again. I just wish I was closer (I’m in Hampshire) so that I could pop in personally to thank them and shop some more!

Ordered Joules items online...very impressed with the delivery..2 days at a very busy time,just before Christmas. Needed to return 2 items..no quibble from very pleasant helpful staff. Would definitely order again from this company especially when I have been waiting several days for other deliveries.

My wife ordered a Jack Murphy coat. It arrived within 2 days. Excellent coat at a great price with brilliant service. Would definitely use them again.

I ordered a couple of Barbour coats and they came the next day. Sadly they didn't fit (Barbour sizing is a minefield, regardless of how many blogs/videos you trawl through!) so I sent them back. My refund was processed with no quibble the next day.

Ordered on Friday by midday and just used the standard postage service, and it arrived by midday on Saturday. Also the Barbour jacket ordered is excellent and about £100 cheaper than on Barbours own website. Thank you.

Ordered on their website and it was quickly shipped. Very pleased with the jacket, correct price and good customer service.

A very well stocked shop, high end we were spoilt for choice, pleased with our purchases. Excellent service, staff lovely.

Great shop for good variety of outdoor clothing. Not the usual row after row of kagools like the typical Lakes outdoor shop this has a better quality range of jackets, hats and boots.

Lovely store and staff. I’ve bought a couple of Barbour coats from this store and they were great value.

Very impressed! Ordered a Jack Murphy coat on-line, which was £40 cheaper than I have seen anywhere else. Instant confirmation and same day despatch. Received an email with tracking information. Delivered within a week- brilliantly fast considering that included Christmas. Excellent service! Thank you!

Ordered a Barbour jacket through their website on 27 November during Black Friday 2022 and it was shipped out the following day. Really pleased with my purchase and it was a very competitive price compared to other online retailers.

I would definitely purchase online from this store again.

Excellent service, great prices and a large choice. I managed to finally get a Barbour that fitted perfectly. Lovely being served by the incredibly friendly and knowledgeable owner. Highly recommended

Ordered Wednesday and it arrived the next day with free delivery. Very impressive.

Really lovely shop and the gentlemen that own it were really lovely too. Very helpful and not pushy at all. We came from Norfolk and would love to come back to this shop again! It had everything we could want and need so very well stocked. Wish this shop was nearer to us.

Ordered woman’s gilet on 18 March, delivered on 21 March by Royal Mail. Well packaged, invoice included, and gilet exactly as ordered. Very good experience from ordering to delivery, excellent service.

Very personable, great to call here again and will definitely call again once

Very impressed with this store and the gentleman who owns the shop was very kind and accommodating . Great customer service and speedy delivery. Definite would recommend it.

Excellent online purchase. Delivery earlier than expected.

A great service , very fast delivery , and a good price , and looks like a beautiful shop to visit in reality too . Thank you to this business .

Ordered from Melling Merseyside Monday evening, delivered Wednesday afternoon. Great service , competitive pricing. I have also visited the ship whilst staying in Hawkshead, very friendly service.