Pirates Cave Chandlery & Marine Store

Just ordered a bilge pump but forgot to ad postage....The chap I spoke ..sorry I've forgotten your name couldn't have been more helpful in sorting it out and i received the pump the next day....Can't fault the service

Amazing and helpful delivery extremely fast highly recommend will use again
Thanks for my windless

Very impressive.
There was a blip with an online order as a supplier sent the wrong item to the store. It was sorted out very quickly and efficiently.
I'm very appreciative of the excellent service.

Just picked up a special order of Treadmaster and adhesive for my old Westerly. I've got to say that Pirates Cave not only got me a good deal but Nathan kept me informed me at every stage from manufacture to delivery. It's such a pleasant change to buy from a chandlery that really values my business.

Superb service throughout. Information provided before purchasing was excellent. Best undersuit I've ever had and fits perfectly. Been laundered as per instructions twice now but look like I've just got it out of the packet. Delivery was swift, packaging good too. I will definitely be dealing with this business again. May thanks.

Great business - lovely and smart people - long may it thrive! Used twice, had issues twice - staff resolved it and went above and beyond, twice.

I blame the internet...

Excellent staff - fast becoming my favorite chandlers. No pressure-cooker sales

As this is a specialist shop I have very little to compare with so five stars represents how I found my visit and not based on comparison with other establishments. Staff were friendly and helpful and their prices for the West System products I was looking for was cheaper than online. Will shop there again

What a great chandlery to deal with. Friendly customer service, reasonable prices and very fast delivery. I will definitely be using them again and I’m so glad I’ve found them!

Traveled from far to the store to get the item and Christine I believe who served me was very friendly and helpful. Didn’t have much of a look around but shop seemed to have a large section of professional marine equipment and was well laid out! Everyone there as well was covid compliment so that was nice to see! Highly recommend A+++

Great customer service. Quick with advise. I thought they had got my order wrong. They immediately emailed AND called me to explain it was the same product just under a different name. I was thus calm and faith restored. Great product works brilliantly!!!!!

I phoned and placed an order for Marine16 products which were keenly priced, but was told one of the items was not in stock. The helpful staff member then said that they would be in by the end of the week and would let me know it was in. Picked up great service and a good price.

I visited this shop today always a pleasant experience lots to choose from and presented very well. I purchased a junior life jacket a good product and reasonable price I thought.
The young man that served me was very polite helpful and patient at times in all an excellent standard of service.

Great service and quick online delivery with items that others could not source. Would recommend Pirates Cave.

Great shop. Lovely people and friendly open, professional advice when needed. Good selection of products from known trusted brands. Really appreciate being able to get things in. Rewards scheme is very handy!

Impressed that nice lady rang to question address detail as carrier couldn't find our postcode in their system!
We agreed alternative carrier and goods arrived safely & timely. Thank you for caring about customer service...

This company was reccomended to me,
The map I ordered was perfect size and very detailed,
Reasonably priced and very fast delivery and also fast communication.
I will certainly be using this company in the future

Excellent service, fast and with tracking. Quality products and a very good price, well done and keep up the good work

Excellent customer service very knowledgeable staff and helpful service would recommend them .
Excellent delivery service . will be using them in the future .

Great range of stock. Very helpful staff.

Excellent chandlery. Good products,decent stock and their prices are the same as others online outlets. I much prefer to use my local chandlery for the same prices. Plus the staff is very knowledgeable and friendly (thank you Ian). Highly recommended.