Lume Cannabis Dispensary Negaunee, MI

I've always liked the name, but finally visited Lume for the first time. I was pleasantly surprised. The store is large, clean, and everything is displayed easy The service was friendly enough, and definitely quick. I appreciate that their online menu is live and actually only shows what they have in stock. I really appreciated the many ounces available for decent prices.

Honestly, hands down the best customer service experience I have had at any dispensary to date. I’ve been all over the state, tried many different shops and brands. I will return to Lume regardless of deals and prices, based on service alone. On top of that, very high quality products. The Lume liquid diamonds is probably the best cart I’ve ever had, and the only non-distillate cart I’ve experienced to not have problems clogging. Shoutout to Miranda who helped me shop, but also the lady working the front desk. I unfortunately didn’t catch her name.

UPDATE: This is the first time I’ve smoked an entire cart without it clogging at all. It never lost potency or flavor, and I didn’t have any problems with it leaking. Maybe this was just a lucky one, but I’m definitely going to continue to buy these now. You can’t beat the quality for the price.

Updated review 01/2024
Yet another awesome and professional experience with Dana as my bud concierge this trip. She was all smiles and very helpful. Great attitude and really seemed to enjoy her job.
As always, Lume seems to know the right people to employ who represent the company well.
Good job Lume and high kudos to the staff working the negaunee location.
Definitely will return again and again.

I absolutely love lume! And the bud tenders there are so kind and helpful, our last visit was awesome and it always leaves it wanting to come back and visit again!! I recommend to all my family and friends!

Excellent selection of products and fast, efficient service. Britney was friendly and helpful!

Dana was over the top helpful! I botched my online order and she remedied the situation in no time at all! Nothing but smiles for miles! :)

Absolutely incredible place, thank you so much to Sam for being a big help. She brightened up a rainy day and made our vacation 🙌

I walked in everybody is always friendly. Today Elijah helped me pick out what I wanted and he was very friendly and knows his stuff. As always a very pleasant experience.

I was pleasantly surprised to have Elijah help me today. He made the whole process. Stressful, was helpful along the way, and accommodated my needs. Overall, I would definitely recommend this place to others

Elijah was extremely helpful, kind, and patient with us and our many questions. It was more than a sale for him, as we talked about our weed experiences. it was very pleasant!

Manager Chris is awesome! Actually the whole staff there always make me feel like I am there best customer. Service is always outstanding. No question I ask is ever to small or insignificant. I drive the extra hour just because of this. Keep up the great work

Every single person I have worked with is amazing from Sam to Dana to Elijah and especially when we are asking questions. Absolutely lovely and wonderful.

This young woman that works their, Dana, the kindest soul you'd ever meet, excellent service, gave me butterflies, well, till my next visit.

Dana and Scott were very friendly and helpful and I received my order quickly and sufficiently. Will come again.

Absolutely an amazing experience with Dylann! Came from Iron Mountain area and will definitely be back to visit her! She was very knowledgeable and helped with any questions we had! Thank you!

Dana was friendly, helpful, fast and informative. Honestly staff here are SOO nice but Dana was THEE best, we'll be back 😊

I had the pleasure of having Dana as my budtender today. She is always so helpful with finding strains appropriate for my alignments. Extremely nice person, excellent customer service and she makes my shopping experience positive!

I just want to take a moment to give Sam a shout out for taking time to help me as a first time shopper at Lume. She has such great customer service experience! I truly appreciated her!

kit was super friendly and helpful! I've never been so I didn't know what to expect. she went over all the deals and even tho I didn't plan on getting anything, I did!

Mandi is an asset to the Lume team as well as all the other employees at the Negaunee location. They are all very professional, knowledgeable, welcoming, kind, and efficient. It is always a great experience and I look forward to the next one!