Apple Bridge Street

Sophia was awesome! She was able to bring my MacBook Air back from the dead! Great customer service too. Appreciate her going the extra mile to make sure my computer is okay, functional, and I’m satisfied (which I am!) shoutout to her! Wish I could’ve tipped her, but unfortunately I couldn’t since they aren’t allowed to take it. She deserves a pay raise!

I've seen many low ratings for this store so I was a bit hesitant to use their services to set up my new phone. But I have to say I was pleased with the service I received. The specialist that assisted me was very helpful and attentive and there were no negative issues whatsoever.

Kyle was extremely helpful and Stephen continued the process with aplomb. Very satisfied with the courtesy, expertise and overall experience. Happy to have this resource!

Really nice place, employees will help you resolve any issues. I definitely like the way they manage this store

Amazing amazing amazing staff that worked with the kids. I was extremely impressed with their knowledge and instruction of the tasks completed. The kids learned how to create art, blending colors layering their photos for the parks they developed. I only wish they had this class for teenagers as well. I did learn of other courses available and was told I could even use my galaxy in the class although there would be differences in the software. I am not an apple used I am team android but watching the things the instructors did with the devices and iphones has me seriously considering joining team apple iphone. Especially if they offer classes to teach me to adjust to the new equipment. I was wowed by the dementional use of the devices the kids learned on has me very intrigued to see if apple could work for me. AIRDROP SERIOUSLY IMPRESSED ME!

Came in just to pick up an item and the experience I had was as easy and seamless as it gets. The associate who helped me was very friendly and even though she was just doing her job I felt like she went above and beyond in making sure I had everything I needed before I left. It's nice to have another Apple Store in a convenient location in Alabama - hope they expand soon.

Very helpful and friendly pretty long wait times but thats because the store stays packed lol

They are all extremely knowledgeable and go out of their way to do whatever needs to be done no matter how long it takes. Wonderful people and business.

I have changed my review after being serviced by Casey. She was extremely professional, courteous and understanding. More employees should follow her example of what great costumer service entails. This store is lucky to have her and I encourage the management to recognize this employee.

I think the personnel at the front of the store could take a note or two from her. The manager should also take note that the front desk personnel are the face of the store, having ppl who are rude is not a great way to start any interaction.

Came in 9/10/2021 with a battery issue, had the phone software serviced. I was told if I got any battery error messages to come back. Came back 11/10/2021 and was told I needed an appointment. I clearly told the employees I live far away and ask them if I would have any problems/issues coming back to have the phone serviced. They told me I should be fine and to just come back. False. Came back and was told to come back another day. Clearly the left hand does not know what the right one is doing.

A very asthetically pleasing store, every thing is so neat and crisp! The customer service experience is phenomenal. I'm a Samsung person, but my family is all Apple. The experience I have in this store makes me almost want to switch to Apple... almost. However, I do have an iPad, just not an iPhone. Still Samsung when it comes to that. A very nice store!

Never met a group of more happy kindhearted professional men and women. We were in mid convo as a shooting massacre was taking place just a hundred yards from the store and all employees stayed professional as they took all of us to safety to the back of the store. We ended up buying a MacBook Pro and a 27 inch imac. This place is the real deal. I still love my pc though. 😊😉

Very helpful with all apple products and services

I bought a 27 inch iMac and the staff was very polite and it was a good store.

They helped my mom in 30 min. Got a new phone for her old one

Great! It was extremely busy today, but I was checked in immediately upon arrival, waited for a few minutes, and was called in. While it was hectic in the store, I felt I was given all the attention I needed during the purchase and setup process. I left a very happy customer.

Went in and got served in minutes. Staff very helpful and transaction competed in 15 mins max... That's how I like to purchase computer equipment!! Well done guys!

Extremely pleased with the customer service. Sign up for an appointment and you won’t have to wait for anyone to help you. Joel helped me make a decision between 3 different setups within minutes.

Came in to repair damaged iPhone 14 pro max lens cover. The phone was replaced. Great support from the staff.

I went in today with my
Four kids, because we had a problem with our iPad. I believe the lady that helped us was Shamar. She was super friendly, efficient and patient and on top of all that fixed our problem! Thank you!

Great service. Sometimes the wait is long