Ramey Chrysler Jeep Dodge Ram

Broke down on rt 77 in route for a family vacation on Labor Day weekend. Had the vehicle towed to Ramey Chrysler, as I made alternative arrangements to travel to my vacation destination. On Tuesday Jonny from the service dept contacted me stating my vehicle is ready to go. I planned to pick it up on my way back to Ohio on Sat. Jonny said they were closed on Sat but I could go into the showroom and the sales dept would provide me my keys. I am a GM of a Chrysler dealership, and from experience, have seen the service nightmares, ie: cant find the keys, the vehicle, or the vehicle is not properly repaired. I drove the 6 1/2 hours from my vacation destination expecting the worse. I arrived at the dealership, with a friendly greeting from a salesperson, he got me my keys, and took me to my vehicle. Best part being, Jonny followed up with a phone call on the following Monday to verify everything went well. Not having a vested interest in my future business, being I am from out of town, says it all about his customer service. Highly recommend this dealership.

Everyone was extremely nice. They had my car ready to go in such a short period of time! I would highly recommend them for any work you need done on your car.

Just a quick visit to get a new key fob programmed. Service technicians were very friendly and efficient.

Awesome customer service in the service department! From out of town and broke down a few miles from them! I was updated daily on the status of my vehicle! Very compassionate and understanding to our situation!

Went infor service. It was quick and everyone was friendly and helpful.

Friendly, courteous, and professional individuals. I was seen at my scheduled appointment time with no waiting. However, I needed to leave my truck overnight to complete repairs but they provided a free shuttle service to bring me home and will provide service to return to pick up my truck tomorrow.

Ask for Jeff Watkins. He'll make sure you get in the car or truck you want.

Great service! I had to take my van in for an engine noise. They made sure that everything was taken care of including my rental. Keith Harmon and George Stamper made sure the van was completely serviced. They were very friendly and knowledgeable about my van and the warranty.

Best service I have ever had with a dealer!!

This is my second time buying a car at Ramey. The customer service was great! The sales staff was very helpful and met all of my needs and wants. I was in and out of there quickly and with ease. I also had a service appointment for recalls and they accommodated my schedule and had my car ready in the same day. The staff was also super friendly. I appreciate everything Ramey has done for me! :)

We had a recall on our 2015 Toyota Tacoma TRD for the frame. Luckily it only had to be undercoating for rust prevention. Ramey's paid for us to have a rental vehicle for the 3 days that they had to work on the truck. Everyone was very polite, professional & took very good care of us. I recommend Ramey's Toyota in Princeton WV to anyone looking fir a wonderful, reliable dealership.

The dealer did everything he could to make my vehicle purchase experience the best. They even drove to my house to pick up my trade. If you want service then go to Ramey. I almost forgot the most important thing; I love the Jeep Rubicon. It’s everything they told me it was. They even taught me how to use the instrument panel before I left.

Horrible service I posted high stars so this would be a top post. They will lie and cheat u out of money we signed a bill of sale then refuse to sell at the price we agreed upon will never deal with them I wouldn't or send my worst enemy there.

We bought late-model jeep from Ramey. Decent price for car and great price for trade-in. Salesman Andy Hardee did what he said without any shenanigans. Highly unusual and pleasant. I would buy here again definitely.

Got my jeep here a few years ago and just getting around to reviewing. The guys handling my jeep were awesome. I live out of state and they drove it to me and went over all the paperwork. Great dealership! Great customer service!

We bought our 2021Chevy Silverado diesel in January 2022. Rex and Travis, and also Mr. Muncey, were great to work with! Straight and upfront, no gimmics! Hope to work with them again!

Quick service, top notch personnel. Was my 1st ever visit the the dealership, but, not my last... this for sure.
Thank you Ramey Chevrolet, you took great care of me and my 2018 Chevy Silverado REDLINE LTZ.

Our Ram truck, which is still under warranty, went into "limp" mode due to an error code for the electronic throttle control. The three dealers closest to us wouldn't schedule it in for more than 1 1/2 weeks. We called Ramey and they scheduled it in the next day. They called me before noon to tell me what they found and to let me know they ordered a part. Called again the next day at 10:30 to let me know the truck was ready to go. This is the way a service department should operate!

At one time or another I've dealt with most of the dealers in the Roanoke/Blacksburg area (Shelor, Duncan, etc.), but I have to say my experience at Ramey was better than any of those. Michael Walker was one of the best sales guys I've ever worked with. Ramey made the deal easy and even delivered the car to Roanoke. Even the two older gentlemen who delivered the car were great. Next time I'm looking for a car, I will definitely be giving Michael a call, even though its a bit of drive from Roanoke.

I will not be buying a vehicle from here ever again. I purchased a vehicle from here on July 27th, they did not send vehicle information to DMV until September 14th. I had to call DMV to find this out. DMV is now overnighting my registration and tags so I will no longer be illegal. I only gave them 1 star, I wonder who changed it.

We had a vehicle break down coming through the East Mountain Tunnel and were towed to Ramey Chrysler in Princeton. I can not say enough about the friendly, helpful service we received from everyone there. Larry Jessee in service was very kind and helpful. He made sure our truck was looked at even though it was Friday before the long weekend, and Andy Hardee was able to lend us a car to get to a hotel for the night. Both were very understanding and willing to go the extra distance to make sure we were well taken care of. Thank you so much, you made a very scary and uncertain time for us a lot better!