Bill Cole Automall Bluefield

I had the best experience trading vehicles here. I got a 2024 Subaru Crosstrek. Thanks Derek

Jake and the financial manager couldn’t of been nicer! They took the time to help and explain everything to us. I appreciate all the help they gave! (Update) Jake and Kevin was able to help me find a car I love! I love my new Honda civic! Thank you!

The salesman Jake and the finance manager (Kevin) were extremely friendly and helpful. We had checked out Ramey in Princeton prior to this and had a horrible experience. Couldn’t commend these people enough on their friendliness and willingness to help. Edit: My girlfriend and I came back and she purchased a 2023 Honda Civic!! Thanks again for the help!

Jon and the detail crew at Bill Cole Automall Bluefield did a great job cleaning up my 911 after a long drive. Thanks for the great work and squeezing me in - looks like new!

Noah Blaker was an OUTSTANDING salesman! Very knowledgeable, personable, and honest. I would definitely buy a car from him again!

Excellent service! We bought a new Ford truck and everything went smoothly. Great customer service before, during, and after the sale. Kudos to our salesperson Doss Howell for his awesome customer service. He was thoughtful and accommodating throughout. Thank you so much for everything and being great about our purchasing experience. We absolutely recommend this dealership and salesperson!

Kelly and Scott were very friendly and sympathetic to my car issues and worked diligently to get them resolved. They offered multiple solutions and ensured that I was taken care of in a timely manner. As a woman it is intimidating to take your car to be repaired due to the reputation of some garages, but Scott was very kind and never made me feel as if I was less than because of my lack of knowledge in automotive care. He was very informative and made me feel comfortable, I am very appreciative of Scott’s service and Kelly’s guidance.

Jon Cline and his team detailed my truck and did an ABSOLUTELY amazing job. Looks brand new!! I will definitely be a returning customer.

Went the extra mile!! Great service! 👍

I traveled From Beckley because they had the truck I wanted on their lot. But they treated me like fried. I received a fair deal and a fair price for my trade in.

Good prices, very polite, knowledgeable sales staff. Left there with a fantastic deal on a used car.

I just bought a Subaru Outback from Bill Cole Automall. My sales men Doss Howell was amazing he bent over backwards to get me a great deal. He was very knowledgeable about the cars i test drove. I tell everyone about him and send them down his way.

At Bill Coles Automall he has an very large inventory of both the newest and coolest cars and trucks around with also offering a nice certified used selection of automobiles to pick from.
Go test drive one today.
And oh tell-em randy.fowler.750 sent ya!

Resolved a dying battery issue following a regular oil change and system check.
Service manager was very thoughtful and understanding. The loud music I mentioned in my last review was not as loud today but still noticable

Such a quick & easy process getting the car of my dreams! Doss Howell was exceptional taking care of every detail & making sure the car was delivered right to me in Morgantown! I will definitely return to Bill Cole Automall for all my future purchases!

The service here is beyond incredible! The salesmenare the exceptional! Never felt pushed or overly encourage and got the best deal possible. Chris Bivens is the best! He made the whole process super smooth and easy to understand.
When getting my vehicle serviced, they greet you already knowing your name when you walk in the door. I have never had anything to complain about!

The guys here really took the time to help me get the best deal I could for my Subaru. They also gave me a good deal on my old trade in. My sales rep, Lonnie, ensured that all my needs we're met. They even offered to send someone for McDonalds while waiting on financing from the bank. I would definitely shop here again.

Customer service was amazing! Great vehicle selection, price, and finance options!
I'm looking to upgrade my 2013 Nissan Rogue, so please have Dennis Boothe reach out to me. He has my #. Thx#

Get the job done and you out. The door

I had the most positive experience with Tonya Jackson at Bill Cole Automall. Upon arrival, Tonya listened to my frustrations and patiently answered my questions. We had an honest conversation about past experiences and what I was looking for in a vehicle. She took the time to let me try out a couple of vehicle's that were very different from each other so that I could work through questions about what would best meet the needs of my family. She was pleasant and very easy to talk to. Tonya's helpfulness in looking up information on vehicles I was interested in and her immense knowledge base helped me become more confident in my choice.