Midwest Comfort Homes LLC

We had water damage at our home and had no idea how the insurance process worked to restore the damage to our house. Choosing Midwest Comfort Homes was the best decision we made during that process. What could have been a stressful, nightmare situation was actually an amazing and positive experience with minimal stress involved. We met with the owner, Travis, to do a walk through. He served as an extremely patient, kind, and gracious advisor throughout the entire process. We interviewed three different contractors, but for us it was a no brainer to go with MCH. Travis, and MCH's commitment to wonderful customer service, stood out far above the rest. Travis helped explain not only how the restoration process would go at our home, but also how the insurance process worked and helped answer 100 questions that I had. He was always patient, helpful, and responsive. TW was our project manager and I was blown away at how smoothly our home restoration went. Our home was restored in under two weeks and with minimal hiccups. When we did have minor hiccups, TW resolved them quickly, calmly, and efficiently. He ensured the project progressed and that the work was above and beyond what we expected. Jillian was also incredibly helpful and patient with me in regards to the billing process as it's a little more complex when insurance is involved. We look forward to working with MCH for many years to come on other home related projects! We couldn't imagine going with any other contractor after this experience. It was truly the best. If you're reading this review, and unsure or overwhelmed about what contractor to choose for your project, trust me. You want MCH!

So, is a remodel in your future? If you follow accepted advice, you will look at several companies. But, really --- do yourself a favor and choose MCH. My project was a two-bedroom, two-bath condo on the 6th floor of a highrise built in the sixties. The kitchen was dated and cramped; a wall divided it from a tiny dining space. Both rooms open to a living room with floor-to-ceiling windows and a balcony. Floors were carpeted or worn engineered wood. Closed-in closets and limited natural light were detriments. The bathrooms needed new lighting and paint. I chose MCH as my contractor, and TW Whetstone was the Project Manager. Despite working within building guidelines restricting work hours and noise levels, requiring advance notice to deliver supplies and reserve the freight elevator, and daily clean-up of common hallways, TW finished my condo on time and within budget. The quality of the work is exceptional. TW's oversight, experience, and attention to detail helped me make the best decisions for the space. Believe it or not, my condo project was easy and fun, and it's a pleasure to recommend the company that did it.

Bud and Caleb were AMAZING!!! Very professional, responsible, dedicated and hard working! Since the beginning of the project they were very nice and answered all my questions. They explained everything clearly and they were very understanding. I am happy with the final result of the project! Travis was very patient with me answering my questions and emails since the beginning too. Thank you for all your help and a great work!!

MCH remodeled our much needed out-dated first floor villa. Paul made sure everything ran smoothly. He paid attention to the details, listened to concerns, and communicated with us throughout the whole project.

I hired Midwest Comfort Homes to remodel my master bathroom and a Jack and Jill bathroom on my 22-year-old home. My remodel was assigned to project manager Travis Whetstone who orchestrated every detail of my remodel flawlessly. He met with me initially to go over each aspect of the job. Over the course of the remodel he gave me a lot of suggestions and helped me make the best decisions for quality, affordability and aesthetics. He connected the project to a building app to log daily progress and upcoming schedules each day. Change orders were also tracked on this app so I had those costs available to me at all times. Travis worked with his associate Bud on most of the day-to-day work on the project. To say Bud was meticulous would be an understatement. Bud was a perfectionist on every task he worked on and he made sure that the job site was spotless at the end of each day. They even found existing problems with my electrical and plumbing that I didn’t know were there and promptly fixed those as well. There really wasn’t anything that Travis and Bud didn’t know how to do and do well. The work was so phenomenal that I added a third bathroom to the job and also had them tile my laundry room floor. The subcontractors that Travis hired to do my tiling were very hard working and extremely talented. I cannot say enough good things about the tile job they did in my house. Travis also had the carpenter that was going to build my cabinets and framing for my mirrors come out and meet with me personally to brainstorm ideas. He made sure that I got exactly what I had envisioned on every aspect of the project Travis and Bud are outstanding at their craft and very genuinely nice guys that made this remodel so stress-free. This is an A+ company and I would highly recommend them to anyone looking to do any type of remodeling or repairs.

Much to our dismay, we had a washing machine malfunction that flooded bedrooms and drained into the basement, causing part of the ceiling to fall. We were blessed with a recommendation to use MCH, and were absolutely delighted with their work. Travis explained the entire procedure, answering all of my questions and guiding me through the insurance process. They made sure to introduce us to all of the crews that came to work on our home. We never felt like we were just another job to them. Project manager Paul went above and beyond to ensure the quality of work done. He made sure that I was happy with every detail, addressing all of my concerns, no matter how big or small.
We wholeheartedly recommend MCH for your home restoration needs. They are true professionals.

We had MCH handle repairs after a shower valve broke in an upstairs bathroom, causing water damage to the ceiling in the room below. When we called, they were quick to come out and assess the situation. They coordinated with our insurance company to help make sure everything got approved, and once it was, they got the project started right away. Communication was excellent and the work was done quickly and professionally. They made the whole process as painless as possible. 100% recommended!

MCH really worked hard for us and did great work! They were strong advocates for us with the insurance company, working to get us fairly compensated for our losses, and the work they did on our floors was outstanding.

Cant recommend Midwest Comfort Homes highly enough! I talked to many contractors before selecting them to build my new deck. The process went smoothly! All members of their staff are very professional and their construction crew is very capable. All in all, very satisfied And we'll use them in the future on other projects.

Our home had roof damage from a storm that created many water problems within. Working with Travis and all the amazing employees at MCH has beet a great experience. They worked to get things right with our insurance company and then got to work replacing the roof and fixing the many other areas including floor, drywall, paint, and electrical. Everything was completed quickly and done extremely well. The whole MCH team communicate well, are truly top notch professionals, and deliver a best in class customer experience. I highly recommend you seek them out for any restoration or construction needs related to the home.

I would just like to leave a quick acknowledgment for the great job that Midwest custom homes did in repairing and restoring my house after a water leak. Travis and his whole crew were very professional even patient with me while dealing with a very difficult adjuster in the whole process. Travis and his whole team from the mitigation team all the way to the painters and carpet were nothing but professional and polite and courteous. I’ve never had a home repair of this magnitude before And frankly did not know how it would go, But Travis and his team laid out everything step-by-step put me at ease and the job although long with some delays because of the adjuster turned out beautifully. I would highly recommend Travis and his whole team if we have any home restoration or repair projects. Thank you for your time and professionalism Travis I would give you the highest recommendation and if anybody needs any repairs or restoration please give Midwest custom homes a call.

We contacted almost a dozen contractors and MCH is one of only two that even got back to us with an estimate. They looked carefully at our home and gave us a very detailed estimate which we felt was a fair price. Communication was good throughout the process. Once work began they really went at it. We are very satisfied with the finished product- replaced/repaired wood rot and painted whole house. Definitely recommend and would use them again.

Travis and his team are fantastic. MCH has completed 2 separate projects in my home. Both times, all staff have been punctual, professional, and respectful. They completed both projects in a timely manner. Additionally, they took the time to clean up any mess and left my home clean and orderly. I would recommend MCH to anyone and would use them again in the future.

MCH was an excellent team to work with! They were VERY professional and responsive! Our project manager (TW) was particularly easy to work with. Never once did he come to us with a "problem" without also being able to provide multiple options we could proceed with. (I think he took these (inevitable) project issues - which always come up - as personal challenges; he was going to get it fixed, and done properly at that!) TW's assistant Bud, was also a pleasure to have on the team; taking care of endless tasks that needing addressing. Last, but not least, the MCH (back) office (Jillian) was always easy to work and communicate with re project scope, invoicing, etc. issues. All in all, we are very glad we chose MCH as our renovation team!

Travis and the group he has assembled are rare, what an incredible experience! My home was damaged by my utility provider, pulled the brick away from the foundation and left the power line to dangle at an unsafe level. He came to my home to meet me and assess the project in person, made sure I was comfortable with all his constituents, and adhered to all agreements signed prior to and after service. Craig was the overseer for the entirety of the project, and he was MARVELOUS!!!!!! Such a tolerant and patient gentleman. I’m a special bit of neurotic, and he was extraordinary about everything. Very communicative and took charge of organizing the rotation of worker bees coming to visit me. I cannot thank you and your team enough for getting everything back in order!!! I absolutely recommend these folks to anyone!

Great company to work with . Being experiencing first time water damage I was worried whether the Insurance carrier will accept the estimate provided by Midwest comfort homes

Travis did a phenomenon job with the detailed estimate which the insurance carrier accepted.

The workmanship was another important thing and I was very happy with the final outcome being way better than the pre loss condition and I must say the project manager Craig was superb and always responsive.

Thank you MCH team for the pleasant experience. 5 stars….

Travis was awesome to get the project started, the project was then assigned to Craig and he did a great job finding all the material that made my mother's home look great again! Bud is the guy that made the project happen, quality work. Very happy with this company. Will use again in the future.

As a result of replacing a master bath shower, we were left with considerable damage to our sheetrock & flooring. Travis & his crew confidently & skillfully replaced sheetrock, matched existing wall texture & paint, & replaced flooring & trim. Their skill is top-notch, along with their professionalism & dependability. We are pleased to recommend Travis & his knowledgeable crew. We would be fortunate to have them do work in our home in the future if needed.

This is the second time we have had MCH do work at our house. Both times they did a great job. First time Travis W was the project manager and this time Crag S was project manager. Both are super. Work was accomplished as planned. Workers came on time each day! MCH did not call the job complete until everything was double-checked.
Craig kept in touch with us; we didn't have to guess what was going on and when. I would recommend MCH. Period.

When I came home in January, I found my house full of water from a faucet line that broke and destroyed the inside of my house on my three floors! It was horrible a stressful situation, I had no clue where to start or what to do, this is my first home and I have only had it for about a year and a half. I was so worried. Until a friend of a friend recommend MCH to me. I called and spoke to Travis, he was very understanding him and Raymond came out to the house the next day, was very quick to come out. Explained to me everything showed me a chart of what the steps would look like. I told him I wanted a company that will do everything for me, by talking to the insurance company, buy giving me good advice. Travis gave me multiple contacts of all the project managers and even their managers, Due my job I could not be at the house every moment. They assured me that they will do it everything they can possibly do to get me though these very stressful months, so I put all my trust in them and after two months they did everything I had asked of them they did way more then expected! The project manager Matt Harper was awesome! He and all the crew helped me me out tremendously! He even helped me with other projects I have been meaning to do like help me change a lightbulb and tell me what kind I needed (LED bulbs) when I noticed a small touch up needed I would tell them and Travis never gave me a negative attitude! Was always helpful! And when they found a issue with my French doors he explained to me what was wrong and gave me a great price to even fix that, something that had nothing to do with the damage that the water caused! Now two months later I am in my beautiful house. Feeling a lot less weight of my shoulders thanks to my new friends Travis the owner Raymond, Jillian from the office Travis W.,Christian in the remodeling team, Walter in carpet. Matt Harper the project manager!! They did all I asked of they went above and beyond!!
I will forever be great full of all of them!
Thank you!!
From a single mom first time home buyer that works a lot!

Leslie R.