Journeys

My experience at Journeys in Bridge Street Huntsville was nothing short of fantastic. What truly stood out was the exceptional customer service led by the district manager, Will Gill.

Will was not only friendly but also incredibly knowledgeable about the product offerings. His approach went beyond a simple transaction; he took the time to engage in meaningful conversation, effectively turning the shopping event into a personalized experience.

In an age where customer service often takes a backseat, the attentiveness and expertise displayed by Will are commendable. It was evident that he’s committed to ensuring customer satisfaction, making this more than just a purchase—it was an experience to remember.

Highly recommend this store for anyone in need of quality footwear and an equally impressive shopping experience.

The store is a typical Journeys store. The sales person was helpful. However the other sales people were not too friendly. One acted high like a stoner.

They were really nice the ladies helped me with every thing I needed and even wishes me happy birthday.

Awesome little shop full of big names shoes band merch and lots more with great prices

If I could give this store no stars I would. This is one of my most favorite stores but my experience at this location has been awful. The associated or manager is very rude. This is the 3rd time that I came to the store (Tayler was very rude) 2/8/24 I came into the store she was assisting a customer. She went to the back never told me she’ll be with me soon. She looks at my up and down before she ask can she help and was very rude about my experience. I work retail and I know how it feels on both sides. She’s unprofessional only to the ones she chooses. I will be ordering from online only from here on out or not at all.

Here outside at 10am on a monday to replace work shoes and the doors are locked