Philz Coffee

I had never been to this location before, I order black coffee and was disappointed to realize that it was flavored.

But I also ordered wildcard off menu, and the mojito cold brew was fantastic.

Love that it's a rehabbed gas station, super cool.

Excellent place to get coffee, hang out with friends or get a small bite to eat. Lots of seating options inside and outside. Clean / sleek design. Staff was excellent: they were super busy but everyone was calm collected and did good expectation setting for incoming customers

Now that Phil's is here, i know what I've been missing my whole life. Unlike the burnt flavor of decaf espresso offered elsewhere, they offer brewed decaf which is delicious, and i much prefer it. On top of that, they have Stevia as an option when they prepare the drink. So I can get my dairy-free sugar-free decaf mocha, and it's oh so good! Friendly people too. I will never go anywhere else.

So excited that Philz is in my town! Normally I order on the app and walk/drive to pick up my coffee on my way to work. Yesterday, I accidentally ordered to the wrong location and didn't realize until I stepped in the door at this location. I asked one of the baristas if there was anything they could do (I had already paid for it on the app), and they said "No problem! I'll make it for you right now." Couldn't ask for better service as a customer. I was the one who made the mistake, and they accommodated me no questions asked. Definitely a regular spot for me. Thanks CV Philz!

Great place, great reputation, glad its very close to me. Just some suggestions here, in no particular order:
1. Lower volume of music, I feel like I'm in a club, can't enjoy a conversation, would it hurt to lower it a little bit?
2. Have more tables, that are height appropriate and better quality than home depot plywood.
3. Open later than 8pm would be nice, CV residents would have a night time hang out place,(but hopefully people buy stuff and don't sit on their laptop for 6 hours not buying one drink).
4. Turn on the heat, its December, and having heat and maybe an area rug or two, would create a nice living room feel, and we wouldn't need three jackets and a blanket to keep warm.
5. More consistency and continuity of drink qualities across all employees. In other words, if a drink is made by one employee it should be the same across the Philz network, this is not a store issue, rather a company standard that should be met.
6. Start accepting cash, not everyone wants to be tracked or use their card. You accept cash tips, so why not for purchases.

Great staff, friendly and knowledgeable, and welcoming, no complaints.

Thank you

Great coffee with an original vibe. It’s become my regular go to. The philharmonic has just the right flavors to start the morning with. Highly recommend!

Greatvplace either both indoor and outdoor. Coffee ess fine but service should improve. It is very difficult to track if your order is prepared. We waited for 25mins without much understanding on how long it could take.

The coffee and food was good. Location is nice and was able to find a good spot to visit with some friends. Very busy place both times I’ve gone but still didn’t have to wait super long.

Update: super slow and rude!

On 3 times it took over 50 minutes to get a coffee, even for one cup at a time, this is too long. And the staff are super rude. Terrible experience.

1st exp was better: Great staff. Coffee & food are excellent. Atmosphere is pretty cool, it’s an old gas station or something.

Philz Coffee was a great addition to Castro Valley. Great coffee and awesome staff keep me coming back frequently.

CURED MY DEPRESSION AND GAVE ME RAISED MY LIFE EXPECTANCY BY 99% MOLLY NEEDS A RAISE THIS IS BUSSSIN OMGGGGGG so yummy so delicious and she literally made it perfectly. Need my drinks made from her and only her for as long as I live🎀🎀

First time trying Philz and I get the hype!! Really yummy coffee. We got to try a couple different ones since we knew we wouldn’t be back for a while. Loveddd winter bliss with oatmilk and iced. Wowwww yummy. Mocha tesora (also iced and with oat) was really good too— I love the richness of the chocolate in both previous drinks. I appreciate being able to adjust my preferences so easily and would get light sugar next time based on personal preference. Also Gingersnap is delish if you like gingerbread omg. So good and spicy in the best way.
Separately:
I think people need to relax about the wait times and work on their empathy lol like it’s a new store location.. give the employees some grace as they’re working to keep up with the intense demand.
I will say that the day I went, there was only one person fully dedicated to making mobile orders and it seemed like they needed more support. it seemed like the mobiles and cafe orders were completely separate— makes sense… but if there’s just one or two people on mobiles and 5 people on cafe orders and the queue systems and stations are completely separate, then mobiles are gonna be pretty behind. However, when you go to place a mobile order on the app, it tells you an estimated wait time before you even place the order.
My opinion stands: amazing cup of coffee and worth a try!! ❤🍉

Please to see Philz in Castro Valley. Saves the drive to Berkeley for my mocha with almond milk and Ether coffee....but then I lose out on my Berkeley stroll. Busy place as it just opened...will be nice during the summer for the outdoor seating. Coffee the way you want it... individually made according to your taste.

Very busy because of the recent opening and the general hype that a new Philz has to offer. Even so, received good service and the wait in the long line wasn't that bad. The coffee is as you would expect from a Philz and I hope to come by again when things normalize for them.

The coffee was great. And really really like coffee. Also great people watching place!

New coffee place in Castro valley. On weekends you have to wait more than 30 mins to get your coffee. Pretty packed on weekdays too. Chai is way better than starbucks chai latte.

I have not tried this place yet but have already heard amazing things and can’t wait for it to open! I’m from Washington so I’m super excited to try cause I’ve been getting hyped up from many people whom have had Philz before! And they already have hrs up and photos, I feel that shows that are already gonna be amazing! I’ll write another review once I try!

Coffee is super good and the pastries are above average. The service is awesome.

Best mocha I have had. No bitter taste.
Staff is always nice.

Went on the 2nd day of opening, long long lines but move fairly quick. Did not disappoint, really good coffee. When the hype does down, this is gonna be the go-to spot!