Starbucks

I have been coming to this Starbucks for years when I am traveling in the Novi area. It has recently been renovated with a large drive-thru area. The store is always busy and The excellent staff here keeps things moving very quickly even when they're crowded. I've never had a single issue with an order or food quality and highly recommend this location.

Wait time is not more than a minute. I ordered a spinach wrap and it was warmed well. They made out coffee perfect!

So pleased with the service I was provided today! I got stuck behind an accident and was an hour late for picking up my coffee, and the batista made me a fresh one that was beyond delicious. Will be going to this location instead of my closer one from now on; thanks for the great service guys!

A Out Of Sight Wonderful Excellent Fantastic Place To Eat And Enjoy The Laid Back Atmosphere Of Smelling The Aroma Of Brazilian& Columbian Coffees And Chocolate Mochas And Doughnuts And Authentic Coffee Cakes And Homemade Pastries And Homemade Cookies And Fine Mixed Coffee Drinks And Fruit Juice Coolers Starbucks Is Truly Number One In Heart Of The City Novi Michigan Mr.Vincent Fairley&Madeline Fairley 31150 Waterview Farms Apartments Homes Novi Michigan,48337.

Quick service with one of the best collection of recyclable tumblers

Always have great service here by their wonderful staff

The shaken espresso was made JUST right, I could tell by the color of the drink! ;-)

My drink was made perfect and the staff was fast and friendly.

This is my favorite Starbucks in the area for sure. It's spacious, has great lighting, and quieter music compared to other locations that make it hard to focus. Outdoor seating is nice, too. This will be my preferred location!

My two sisters, my mom and I all went here on black Friday. They were very busy. But the staff was awesome! The young lady who was the barista, was outstanding! I got a peppermint mocha with light syrup and coconut milk. It was perfect bliss. 😌

Today I made trips to multiple Starbucks locations in an effort to obtain large quantities of a specific item. The staff at this location were absolutely wonderful. Based on a phone call, they not only pulled the item in question, but also had it ready and waiting for me when I arrived. The 3 women working the counter were obviously knowledgeable and appeared to be genuinely interested in their customers. It's a small store, but one I will frequent in the future.

I’ve been in this parking lot and driven by so many times, but have never known this location was there. I’m either extremely unobservant or the Jarad next door blocks the view. Either way, glad I found it. Went through the drive through and got my drinks quickly. Good experience.

The drive through is always SUPER packed so I went in today, the customer service here is AMAZING! They were slammed busy, everyone was working hard and even though it seemed stressful, everyone gave awesome customer service and were personable and sweet to every customer. Nice job, everyone!

We like the drive thru at this starbucks. Lines are reasonable and move pretty fast. Staff very friendly. Nice coffee. It closes earlier than many other starbucks so we have to drive to another one if we forget about that and arrive and find it closed.

The people writing very negative reviews must have had a bad experience and either didn't say anything or didn't give them another chance to make it right. The people, service, and quality of drinks here are great. Staff is always friendly and polite. There are plenty of times I'm here and the place is very active, and plenty of people on the internet so they must have good wireless too. I've been going here for many years and rarely have a problem. If there is, they make it right. You can't please everyone but this place does the job.

I messed up my order and forgot to tell to make my drink with oatmilk. But the lady was nice and replaced for no cost. Thank you, ur the best.

I love Starbucks regardless but the woman working the drive through window is the most friendly and warm person. She is excellent. She also double-checked to be sure I didn't mean that I wanted a frap when I asked for an iced drink. No one has ever asked me that before, oddly enough. When we got to the window to pay, she asked me if I wanted to use my stars - never been asked that either! I wasn't paying attention and I had enough for a free drink. She also remembered my husband from a couple days before because he was going out to golf in freezing weather. She was curious as to how awful it was for him - haha!After we pulled away I added a $5 tip to my app receipt. I NEVER tip at place like Starbucks. I hope she is paid well...she's a great employee.

***Editing my previous review because the staff are so awesome, and seems like store leadership has responded to feedback. The shop has been reworked to allow more seating! The staff really are exceptional and personable. They bring a really personal, friendly touch to a chain establishment.

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The staff are friendly and wonderful. My huge complaint is the really inefficient use of space. There is rarely a spot for me to sit in there because it is a busy location, and a tiny shop space. The lounge could be reworked to allow more seating.

Personally one of the best Starbucks I've ever been to! I'm there all the time and I've never had an issue with my order. The staff is super nice, I could name all the nice ones but that's the entire crew! And if I need recommendations they always get me something I'd love!

This is my local Starbucks but, I haven another one I frequently visit at 14mile. I mistakenly placed my online order there, and didn’t realize it till I was inside the west oaks location. I was in a huge rush, and didn’t have time to pop back to 14mile. The manager willingly engaged me and offered to make my order at no extra charge. I gotta say, that was a pinnacle example of customer service. I will be frequenting this Starbucks a lot more.